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Hendrick Lexus Charleston

Charleston, SC

4.9
1,956 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,956 reviews

August 21, 2021

Hendricks is the best. Jared Young is the best. Every time I take my car, I always ask for Jared to assist me. I live out of town and normally get a loaner car but this time my time was limited so I chos More

by alicewbarnes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 25, 2021 -

Hendrick Lexus Charleston responded

Alicewbarnes, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

Aug 26, 2021 -

alicewbarnes responded

Hendricks is the best! Jared Young is the best. Every time I take my car for service, I ask for Jared to assist me. I live out of town and normally get a loaner car. I had limited time so I chose to wait. It only took about an hour . Everyone on the Hendrick team is friendly and helpful.

August 21, 2021

I worked with Linda Barry and she was excellent at answering all my questions and went the extra mile to make sure I was happy with my car. She was extremely professional and I look forward to working More

by allisonpb10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Aug 25, 2021 -

Hendrick Lexus Charleston responded

Allisonpb10, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

August 21, 2021

Great customer service, with comforts in the new waiting room More

by Happy Lexus Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadalope
Aug 21, 2021 -

Happy Lexus Owner responded

Great customer service

August 19, 2021

Jared Young met us at the service center & took care of checking us in, getting us a loaner vehicle and setting up a tentative timeline. He kept us informed through the day and went the extra mile when the More

by SSErickson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 20, 2021 -

Hendrick Lexus Charleston responded

Sserickson, we're glad you had such a wonderful experience with us! Thank you again for the great review!

August 19, 2021

Andrew Jur checked me in for my RX350's 40K mi service appt on 8/18. He was pleasant, professional & processed req'd paperwork efficiently. He got me on my way in a loaner vehicle quickly & even took the More

by adarofbap
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young, Andrew Jur
Aug 24, 2021 -

Hendrick Lexus Charleston responded

Adarofbap, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

August 18, 2021

Jared Young met me at the door for my first service visit for my Lexus RX350. I was prepared to have a loaner and come back to Summerville bringing it back to retrieve my car the next day. Jared got me in an More

by Dan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 20, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 18, 2021

We purchased our second vehicle from Linda Barry. She and her team were a pleasure. I highly recommend using Linda for all your vehicles needs. More

by joel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Aug 20, 2021 -

Hendrick Lexus Charleston responded

Joel, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 18, 2021

My experience with Hendrix based in the purchase of my vehicle was 100% satisfaction with Sumter deBrux as my salesman. And today with Jon Guadalopes assistance my service experience was 100%. He took t More

by glipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe, Sumter Debrux
Aug 20, 2021 -

Hendrick Lexus Charleston responded

Glipps, thank you for the high star rating! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2021

Andrew Jur was very professional and caring and listened to what I said, My car was serviced and While that was being done I was given a loaner. I love owing and driving a Lexus and best of all, being treat More

by LRhyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Hi Lrhyne, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

August 17, 2021

The service was very pleasant. Parts needed to be ordered so a brand new loaner was made available with no hassle. A video of the required repairs was a nice touch. More

by Sgmbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

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