Hendrick Lexus Charleston

Jared Young was great to work with. He called to make sure I was up to date on the vehicle's status and when it was ready for pick up. sure I was up to date on the vehicle's status and when it was ready for pick up. More

Taamara is a true gem and such an asset to Lexus of Charleston. Her professionalism and pleasant demeanor makes my trips for service a pleasure. Her follow up and concern is unmatched and a force to Charleston. Her professionalism and pleasant demeanor makes my trips for service a pleasure. Her follow up and concern is unmatched and a force to be reckoned with. Thank Lexus for hiring Tamara. She desires a pat on the back......better yet a raise. More

OMG Wilburn Wiggins greeter me early one morning. Introduced himself to me and ask how can he assist in showing me the beautiful Lexus on showroom. I was so excited so at ease with Mr Wiggins. He ex Introduced himself to me and ask how can he assist in showing me the beautiful Lexus on showroom. I was so excited so at ease with Mr Wiggins. He explained all vehicles and I chose GX 460. No pressure to purchase but we talked and purchased. I More

So I read a few reviews of other salesman and they don’t hold a candle to Wilbur Wiggins. When I bought my car his professionalism was second to none. Anytime I stop by he has time for me as if I was family hold a candle to Wilbur Wiggins. When I bought my car his professionalism was second to none. Anytime I stop by he has time for me as if I was family. I have referred others to him because of this. Upper echelon for sure. More

Wilbur Wiggins was a pleasure to work with. He made my transaction go by smoothly. I let him know what I was looking for and he went beyond my expectations. Thanks again transaction go by smoothly. I let him know what I was looking for and he went beyond my expectations. Thanks again More

Wilbur Wiggins is AWESOME. I went car shopping at Hendricks Lexus of Charleston for a new vehicle. Wilbur delivered an incredible service and gave us a very pleasant experience and for that we will b Hendricks Lexus of Charleston for a new vehicle. Wilbur delivered an incredible service and gave us a very pleasant experience and for that we will be coming to your showroom for the years ahead. More

Wilber Wiggins is an awesome sale person!He has been so Wilber Wiggins is an awesome sale person! He has been so conscientious and continues to check on our satisfaction with our car and service needs! B Wilber Wiggins is an awesome sale person! He has been so conscientious and continues to check on our satisfaction with our car and service needs! Best ever!!! More

Jared Young made servicing my car easy and stress free. He was flexible with my schedule and took the time to make sure I was satisfied. He was flexible with my schedule and took the time to make sure I was satisfied. More

Countless number of times during our sales transaction, my husband and I were told "Welcome to the Lexus family!" And, indeed, that is exactly what this process felt like...working with family. As someone my husband and I were told "Welcome to the Lexus family!" And, indeed, that is exactly what this process felt like...working with family. As someone who works in Customer Service, it was vitally important to ME to work with a Sales Representative that respected my time, my 'must-haves' and my patronage. My Sales Representative, Mr. Raymond Rhett, exceeded my expectations, thoroughly...from his initial call back to ensuring I had every desired feature that was important to me as a mother of young children, to transferring my desired vehicle from another Hendrick location to working with me given my husband's crazy work schedule to safely and securely processing our loan documents to initiating the easiest trade-in I've ever had to the hand-written thank you card we received in the mail. From start to finish, the process was incredible! With purchasing an older model vehicle, Raymond never, ever made me feel as though my purchase was less than any other. Although I purchased a 2010, he treated me as though I purchased the newest 2022 model off the showroom floor! Truly, we couldn't have asked for a better buying experience with a better Sales Rep. In signing our loan documents, I had the pleasure of working with David Wagoner who was awesome in answering all of my questions and helping ensure we came to warranty terms that worked best for ME! Matt Murphy was amazing in helping set up and explain my technology features before driving away. My new-to-me baby drives like a charm and every time I drive my car, I smile! The customer service and the vehicle was exactly what I wanted. Oddly enough, I can't wait to return to Hendrick Lexus for my regular service intervals just to drop in and tell my family, "Hi!" More

Jared Young could not have been any more professional and helpful. He always goes out of his way to make sure the customer is satisfied. When you leave the dealership you can best believe your vehicle is i helpful. He always goes out of his way to make sure the customer is satisfied. When you leave the dealership you can best believe your vehicle is in top notch condition. THANKS JARED. More