
Hendrick Lexus Charleston
Charleston, SC
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I purchased a Lexus from Sumter at Lexus of Charleston and I could not be happier. He was friendly and no nonsense...we will be repeat customers with Sumter. and I could not be happier. He was friendly and no nonsense...we will be repeat customers with Sumter. More
Lexus of Charleston set the bar across the board for a perfect customer experience. From the moment I reached out with a brief inquiry, Tay Major, Sales and Leasing Consultant was on the job, let me just perfect customer experience. From the moment I reached out with a brief inquiry, Tay Major, Sales and Leasing Consultant was on the job, let me just say that again, Tay was on the job, responsive to all and I do mean all my questions, he is extremely knowledgeable, not only about vehicles, but he assisted in walking me through the entire process. Now if you know me when I'm purchasing an investment I do my research, and I came prepared to purchase a vehicle (finances in hand, insurance and good credit). Zephyr Chmura, Finance Management was awesome, he exceeded my expectations (1.9%) thank you, this process could not have been more seamless and pleasant. Their attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect. Matt Murphy, Technology Specialists programmed my car and Tay Major was there every step of the way until I drove off the lot, I gained another son and became part of the Lexus family again More
My experience with Hendrick Lexus Charleston was first class from the moment I walked into the dealership. My wife and I purchased an IS350 from Linda Barry, she was very professional and helpful through class from the moment I walked into the dealership. My wife and I purchased an IS350 from Linda Barry, she was very professional and helpful throughout the entire transaction. I would highly recommend her! More
Excellent service with great attention to detail. Jared Young in the service department provides curteous and detailed explanations of needs to be done and when. Young in the service department provides curteous and detailed explanations of needs to be done and when. More
Jared Young was personable and got me in and out very quickly. My husband picked the car up and was impressed with his knowledge and the service provided. quickly. My husband picked the car up and was impressed with his knowledge and the service provided. More
I bought a Lexus ES 350 Ultra Luxury from Hendrick Lexus and was happy with the entire process. Credit to Caroline at Internet Sales Mr Le and also Oliver in finance. The car had great writeups the staff and was happy with the entire process. Credit to Caroline at Internet Sales Mr Le and also Oliver in finance. The car had great writeups the staff was knowledgeable and I left with the car and no further questions. More
I purchased a nearly new GX 460. Bill Ferguson in I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years wit I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years with my old RX. He has always taken care of me in a personal and outstanding manner. He arranged for me to see Linda Barry in sales. She was outstanding. Showed me what I was interested in and we took a test drive. She was professional, thorough and attentive to my needs. Completely knowledgeable. Coming to terms took maybe 15 minutes. Most pleasurable experience. The finance manager David Wagoner was most pleasurable to work with and was most knowledgeable. My service experience over the years has been remarkable thanks to Bill seeing after me. Everyone with whom I came in contact was extremely courteous and genuinely was excited about their jobs and providing outstanding customer service and satisfaction. I can't say enough about my excellent experience with Lexus of Charleston with both service and sales. I won't go anywhere else. More
My husband and I just love Wilbur! He made us feel like family from the start. He was approachable, kind-hearted, and honest. It's hard to find good people in the world and Wilbur fits the mold. Thanks Wil family from the start. He was approachable, kind-hearted, and honest. It's hard to find good people in the world and Wilbur fits the mold. Thanks Wilbur and Hendrick Lexus of Charleston! More
Hang on to Jared — he does a great job. I’ll look forward to seeing him again. Very personable and gives good service. Got my car finished on time. forward to seeing him again. Very personable and gives good service. Got my car finished on time. More