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Hendrick Lexus Charleston

Charleston, SC

4.9
1,855 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,855 reviews

January 25, 2021

I live in Myrtle Beach and will gladly drive to Charleston for the excellent service I receive. I have always had the best care and attention from your dealership. Today we went for a recall. Jared More

by lorrieobrien
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 26, 2021 -

Hendrick Lexus Charleston responded

Lorrieobrien, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care and thank you for your continued business with us!

January 25, 2021

We worked with Bill Lee, Zephyr and Matt and were very happy. Bill took an exceptional amount of time ( and patience) with us to make sure we were in the right vehicle. We look forward to future visits an More

by gene.perih
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Murphy, Zephyr Chmura, Bill Lee
Jan 26, 2021 -

Hendrick Lexus Charleston responded

Gene.perih, thanks for your praise and kind comments about our teammates. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

January 23, 2021

One call to Steve Weaver and Pat Welch to discuss our vehicle needs and were met immediately and without hassle we purchased the vehicle.right away . Perfect team for us. More

by Ptray08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Steve Weaver
Jan 25, 2021 -

Hendrick Lexus Charleston responded

Ptray08, we are so happy to read such a great review about Hendrick Lexus Charleston! Thank you, and have a fantastic day!

January 22, 2021

Every trip to get my car serviced is perfect and I thank Jared Young for that! He has a loaner car waiting and gives updates on my service throughout the visit. He has a great memory and asks all the right More

by laurenhbruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Laurenhbruce, we are very happy Jared could provide you with a positive experience! We're looking forward to your next visit with us!

January 22, 2021

John Totaro was great and knowledge to work with helped us get the best Met him almost a year ago before our purchase And knew he would be great to work with More

by Jbaumgarner59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Jbaumgarner59, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

January 22, 2021

Jared Young- Personable, professional and polite. When he came to tell me my car was ready, he id not just stand there and call my name. He walked over and spoke directly with me. Nice touch! More

by vasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Jared Young
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Hi Vasco, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy Jared could meet your expectations!

January 22, 2021

I will be in contact with John Totaro shortly. I purchased a car summer of 2017. John is the top professional in this dealership. He knows the cars and is customer driven which is foundation for fut More

by Katonah7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro, Erik Schneider
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Katonah7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2021

Andrew Jur, my service advisor, was quick to respond to my tire emergency and had me back on the road in a short time! Hendrick Lexus and Andrew always make my service visits pleasant. Thanks for the great More

by D Kolb
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jan 20, 2021 -

Hendrick Lexus Charleston responded

D Kolb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2021

We had such a great experience when our Lexus was in for service that I decided to purchase another Lexus. Thanks for making our stay stress free! More

by shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett
Jan 20, 2021 -

Hendrick Lexus Charleston responded

Hi Shane, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

January 18, 2021

Jared was great. Helpful and thorough. With 125,000 miles on my car it came out like new, beautifully washed and vacuumed. Thanks for such great service More

by ekboyle10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 20, 2021 -

Hendrick Lexus Charleston responded

Ekboyle10, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

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