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Hendrick Lexus Charleston

Charleston, SC

4.9
1,854 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,854 reviews

January 05, 2021

My husband and I are very pleased with Hendrick Lexus Charleston. Jared Young is great to handle any car problems we might have and of course Lexus maintenance. We feel that we are in great hands with More

by Georgiaspencer27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 07, 2021 -

Hendrick Lexus Charleston responded

Hello Georgiaspencer27, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 05, 2021

Jared Young did an excellent job. I would recommend service with Jared for any service needed. Jared was friendly and have great customer service skills. More

by Marlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 07, 2021 -

Hendrick Lexus Charleston responded

Hi Marlon, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

December 31, 2020

Always a pleasure to work with Jared Young. Goes over everything needed for service. Keeps us updated. Is sure that we understand what services were performed. Good job, Jared! More

by gasman1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 31, 2020 -

Hendrick Lexus Charleston responded

Gasman1, thanks for your praise and kind comments about our teammate Jared. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 29, 2020

Jared Young and Hendricks Lexus of Charleston has Done it Again. They Continue to Provide Quality and Expedient Service with Respect and a Smile! Thanks!!! More

by Lena
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 30, 2020 -

Hendrick Lexus Charleston responded

Hi Lena, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! If you have any further questions, please don't hesitate to reach out!

December 27, 2020

When I called for roadside service my car was picked up When I called for roadside service my car was picked up in about an hour! Jared my service guy was exceptional to work with. gave me updates as neede More

by Love1968!
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 28, 2020 -

Hendrick Lexus Charleston responded

Hi Love1968!, thank you so much for your positive comments about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 26, 2020

Jared Young was very professional and courteous from the time I arrived, throughout my visit and at the end of my visit. He welcomed me, acknowledged me during my wait and even walked me to my vehicle when More

by ADELAIDA7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 28, 2020 -

Hendrick Lexus Charleston responded

Adelaida7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

Dec 28, 2020 -

Hendrick Lexus Charleston responded

Adelaida7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

December 25, 2020

Jared Young and his team were very helpful and hospitable during our first service visit to this Hendrick location. Thank you all very much. Merry Christmas More

by sfhuntley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 28, 2020 -

Hendrick Lexus Charleston responded

Sfhuntley, reviews like this give us motivation and help us ensure we provide high-quality care. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

December 25, 2020

When I arrived, I was immediately greeted by Jared Young. He went over what services would be provided clearly and precisely. While I waited, he made sure I was good. I appreciated his hospitality! More

by gaylamoseley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 28, 2020 -

Hendrick Lexus Charleston responded

Gaylamoseley, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

December 24, 2020

Nick Judkins Is awesome at what he does. I had an oil change so Nick looked me up and verified my car needed service pointed me in the waiting room shortly after within 40 minutes he called me and explai More

by Joshm610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick judkins
Dec 26, 2020 -

Hendrick Lexus Charleston responded

Hi Joshm610, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 23, 2020

Jared delivered as promised, On time. No added service charges. Car was disinfected. Escorted me to my car when service was finished. Will work with Jared in the future. More

by harvey843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 26, 2020 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Dec 26, 2020 -

harvey843 responded

All of a sudden the rearview mirrors won't close when I lock the car.

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