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Hendrick Lexus Charleston

Charleston, SC

4.9
1,863 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,863 reviews

August 20, 2020

Excellent attentive service that was timely by friendly service personnel in Jared Young. He's provided excellent customer service for the 20 months we have had our RX 350 and is a pleasure to work with a More

by roland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 24, 2020 -

Hendrick Lexus Charleston responded

Hi Roland, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy Jared could meet your expectations! If you have any further questions, please don't hesitate to reach out!

August 20, 2020

Jared Young is the best! Not only friendly but very professional and responsive...definitely a credit to the organization! It is that kind of service that keeps us coming back and buying time after ti More

by ggough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 24, 2020 -

Hendrick Lexus Charleston responded

Ggough, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston with Jared. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2020

I received excellent service. My vehicle was ready earlier than expected. Eric Schneider took time to figure out what was wrong with my radio. He also synched my phone to the car. More

by Twachter
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 21, 2020 -

Hendrick Lexus Charleston responded

Twachter, we really appreciate your feedback about our teammate Eric. Thank you so much again for your feedback! We hope you have a great day!

August 19, 2020

As usual Jared Young went over and above in service he is very kind and considerate in every way thanks again for that you do I appreciate it More

by robertneelam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
August 19, 2020

Excellent service. Super quick and friendly service . They listened to all my issues and addressed each one of them. A very special thanks to Jared Young for all the help and knowledge. More

by alexrodriguez843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 21, 2020 -

Hendrick Lexus Charleston responded

Hi Alexrodriguez843, thank you so much for your positive comments about Hendrick Lexus Charleston and our teammate Jared. He goes above and beyond for all of his guests. If you have any further questions, please don't hesitate to reach out!

August 18, 2020

We bought a Lexus Hybrid in 2015. The car has been great and the service exceptional. Jared Young provided professional and responsive service today answering all of my questions concerning the 60K service. More

by hd-tb
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Jared Young
Aug 24, 2020 -

Hendrick Lexus Charleston responded

Thank you for the high star rating! We are happy to pass along your comments to the team here at Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!

August 15, 2020

Maintenance Service is excellent. Cleanliness of dealership is important at this time and they didn't disappoint. Jared is always a pleasure to work with. He More

by marshas54
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 16, 2020 -

Hendrick Lexus Charleston responded

Marsha, thank you; we appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 15, 2020

Easy to make the appointment and friendly, through service. Through in every way. Courteous and interested in making me happy. kept me up to date on the progress of the work being done and when it would be com More

by sburns21146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Aug 18, 2020 -

Hendrick Lexus Charleston responded

Sburns21146, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!

August 14, 2020

Great Service Every time I have brought my 2018 NX in for service, it has been a great experience. I normally work with Jared Young who is very professional, kind, More

by Tiffany Frasier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 16, 2020 -

Hendrick Lexus Charleston responded

Tiffany, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

August 13, 2020

satisfied customer Jared is professional and personable..service experience went as discussed..car was ready when promised for the price that was promised,,,,i am a sati More

by brianabel87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 14, 2020 -

Hendrick Lexus Charleston responded

Brianabel87, thank you for your kind review; we are happy to pass along your comments to Jared here at Hendrick Lexus Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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