
Hendrick Lexus Charleston
Charleston, SC
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We took our 2018 Lexus RX 350 to have three recalls addressed. Jared made the entire process easy and seamless. He is very personable and goes the extra mile to accommodate your needs. Antonio Dill addressed. Jared made the entire process easy and seamless. He is very personable and goes the extra mile to accommodate your needs. Antonio Dillon More
Staff members were very helpful and understanding. My consultant Jared young simplified everything with my car in a fun and comfortable experience. Thanks for the service. consultant Jared young simplified everything with my car in a fun and comfortable experience. Thanks for the service. More
The customer service that I receive from Hendrick Lexus of Charleston is excellent. Jared Young is a very personable and honest service consultant. He doesn't try to sell me on unnecessary services. of Charleston is excellent. Jared Young is a very personable and honest service consultant. He doesn't try to sell me on unnecessary services. More
Great service First time working with Service Coordinator, Erik Schneider. He was very personable as well as efficient and helpful. I look forward to working with First time working with Service Coordinator, Erik Schneider. He was very personable as well as efficient and helpful. I look forward to working with him again in the future More
Jared Young was very professional and extremely helpful with our maintenance needs for our Lexus ES350. We look forward to working with Jared in the future. with our maintenance needs for our Lexus ES350. We look forward to working with Jared in the future. More
Great experience I brought my vehicle (that needed an oil change and headlamps ASAP) in to Hendrick Lexus for service on a busy, screaming hot Saturday. The employees I brought my vehicle (that needed an oil change and headlamps ASAP) in to Hendrick Lexus for service on a busy, screaming hot Saturday. The employees were personal, professional, patient, experienced and went above and beyond to ensure customer satisfaction. Special thanks to Caroline D. and Alex L. for working with me and for providing a first class experience from start to finish. Looking forward to working with you and your team in the future! - John S. (Charleston, SC) More
Jared Young is an EXCELLENT service consultant! He ALWAYS goes above and beyond to ensure the customer is completely satisfied. Keep up the GREAT work Jared!! ALWAYS goes above and beyond to ensure the customer is completely satisfied. Keep up the GREAT work Jared!! More
Ultimate in professionalism! Erik Schneider has got to be the best customer service representative ever! I've had my Lexus for 4 years, and he was the best! He didn't try to get m Erik Schneider has got to be the best customer service representative ever! I've had my Lexus for 4 years, and he was the best! He didn't try to get me to buy products that I didn't need, and he made sure my car was taken care of with utmost care. Lexus FINALLY got the service department right! Erik is wonderful! More
Excellent Customer Service I am very pleased with the service that I received. Erik Schneider and his team were wonderful to work with. I needed the service to be quick and they I am very pleased with the service that I received. Erik Schneider and his team were wonderful to work with. I needed the service to be quick and they ensured that I was in and out. I look forward to continuing to return for years to come. More
It was 330p on Friday and my wife said she had a low tire pressure indicator light on. I called Jared. He got me right in...and out on late Friday afternoon. That's why I called Jared @ Lexus. pressure indicator light on. I called Jared. He got me right in...and out on late Friday afternoon. That's why I called Jared @ Lexus. More