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Hendrick Lexus Charleston

Charleston, SC

4.9
1,863 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,863 reviews

August 13, 2020

We took our 2018 Lexus RX 350 to have three recalls addressed. Jared made the entire process easy and seamless. He is very personable and goes the extra mile to accommodate your needs. Antonio Dill More

by adlibero10
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 14, 2020 -

Hendrick Lexus Charleston responded

Adlibero10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Jared always strives for 100% customer satisfaction. We hope you have a great day!

August 12, 2020

Staff members were very helpful and understanding. My consultant Jared young simplified everything with my car in a fun and comfortable experience. Thanks for the service. More

by ad_barton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2020 -

Hendrick Lexus Charleston responded

Ad_barton, we are so pleased you enjoyed your visit with Jared at Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2020

The customer service that I receive from Hendrick Lexus of Charleston is excellent. Jared Young is a very personable and honest service consultant. He doesn't try to sell me on unnecessary services. More

by Janetta Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2020 -

Hendrick Lexus Charleston responded

Janetta Holmes, we're so glad that Jared was able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2020

Great service First time working with Service Coordinator, Erik Schneider. He was very personable as well as efficient and helpful. I look forward to working with More

by gdubose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 13, 2020 -

Hendrick Lexus Charleston responded

Hi Gdubose, thank you so much for your positive comments about Hendrick Lexus Charleston and our teammate Erik. We are so pleased to hear that you will be back. Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2020

Jared Young was very professional and extremely helpful with our maintenance needs for our Lexus ES350. We look forward to working with Jared in the future. More

by anthonylawston
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Hi Anthonylawston, thank you so much for your positive comments about Hendrick Lexus Charleston and Jared. He is a great teammate and always goes above and beyond. Until the next time we meet, take care!

August 11, 2020

Great experience I brought my vehicle (that needed an oil change and headlamps ASAP) in to Hendrick Lexus for service on a busy, screaming hot Saturday. The employees More

by John.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Davis, alex levy
Aug 12, 2020 -

Hendrick Lexus Charleston responded

John.s, it's experiences like yours that really keep Alex and the team here at Hendrick Lexus Charleston motivated! We do hope we can be of assistance in the future. Take care!

August 11, 2020

Jared Young is an EXCELLENT service consultant! He ALWAYS goes above and beyond to ensure the customer is completely satisfied. Keep up the GREAT work Jared!! More

by David.deweese
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Hi David.deweese, thank you for taking the time to leave a review for Jared and us at Hendrick Lexus Charleston. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

August 11, 2020

Ultimate in professionalism! Erik Schneider has got to be the best customer service representative ever! I've had my Lexus for 4 years, and he was the best! He didn't try to get m More

by clemsongal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Clemsongal, we're happy to hear you had such a positive experience with our teammate Erik. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 11, 2020

Excellent Customer Service I am very pleased with the service that I received. Erik Schneider and his team were wonderful to work with. I needed the service to be quick and they More

by klansbury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Hello Klansbury, we appreciate you taking the time to leave us this feedback about our teammate Erik. We are pleased to hear your service appointment was quick and easy! We can't wait to see you again, have a great day.

August 10, 2020

It was 330p on Friday and my wife said she had a low tire pressure indicator light on. I called Jared. He got me right in...and out on late Friday afternoon. That's why I called Jared @ Lexus. More

by dennisazellner
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Jared Young, Andrew Jur
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Hello Dennisazellner, we appreciate you taking the time to leave us this wonderful feedback about our teammates. Please don't hesitate to reach out if there's anything additional we can do for you.

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