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Hendrick Lexus Charleston
Charleston, SC
1,864 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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July 14, 2020
Amazing dealership! I have purchased 8 vehicles from this dealership and every experience has been amazing! Service is quick and efficient and the staff is very friendly! I have purchased 8 vehicles from this dealership and every experience has been amazing! Service is quick and efficient and the staff is very friendly! More
by Murph
Employees Worked With
Darryl Fort, Steve Weaver
July 14, 2020
40,000 mile routine maintenance Excellent Service. From check-in to check-out everyone was very helpful and pleasant. A special "shout out to Jared Young.. I also very much appre Excellent Service. From check-in to check-out everyone was very helpful and pleasant. A special "shout out to Jared Young.. I also very much appreciate the diligent precautions taken due the pandemic. Thank you More
by Ray
Employees Worked With
Jared Young
July 14, 2020
I received a Remedy Notice to bring my 2019 RX 350 in for reprogramming on 7/14/20. I was met immediately by Eric Schneider, service consultant. He was very friendly and professional. He answered all my ques reprogramming on 7/14/20. I was met immediately by Eric Schneider, service consultant. He was very friendly and professional. He answered all my questions. I will call him for my next appt. More
by mwraer61
Employees Worked With
Eric Schneider
July 14, 2020
First service visit Having purchased a preowned certified Lexus recently this was my first visit for a scheduled service. Jared Young was my service representative and he Having purchased a preowned certified Lexus recently this was my first visit for a scheduled service. Jared Young was my service representative and he took care of everything in a friendly, pleasant and professional manner. My car was serviced while I waited and was ready within the promised time. Great visit! More
by Linda
Employees Worked With
Jared Young was my service representative.
July 13, 2020
My wife and I just purchased a 2014 Lexus RX350. My hat goes off to Sumter (our Sales Associate) and the rest of the staff. This was a very pleasant buying experience for us. Thank you Sumter!! goes off to Sumter (our Sales Associate) and the rest of the staff. This was a very pleasant buying experience for us. Thank you Sumter!! More
by R. Byerly
Employees Worked With
Sumter Debrux
July 09, 2020
Hey I really enjoyed and appreciated the service that I received at Hendrick Lexus Charleston. As usual Jared Young and his team made my experience easy,stress free and enjoyable everytime! Thanks again J received at Hendrick Lexus Charleston. As usual Jared Young and his team made my experience easy,stress free and enjoyable everytime! Thanks again Jared you guy's rock! More
by moblessings43
Employees Worked With
Jared Young, Sam Aby
July 06, 2020
Had a regularly scheduled major service today on my ES350 and was very pleased with the quick turnaround and excellent care by Jared Young. I have been going to Hendrick for years and have never had a bad e and was very pleased with the quick turnaround and excellent care by Jared Young. I have been going to Hendrick for years and have never had a bad experience More
by John
Employees Worked With
Jared Young
July 06, 2020
Linda was very through and covered everything I needed to know. She was very thoughtful and attended to any of our questions! A great gal that’s why we came back and bought another Lexus the next week! know. She was very thoughtful and attended to any of our questions! A great gal that’s why we came back and bought another Lexus the next week! More
by Sylvia
Employees Worked With
Finance - Dave Wagnor(sp)*****five stars, Linda Barry
July 06, 2020
Bad experience I recently purchased a vehicle at this dealership and had multiple issues. Although the salesperson tried to be helpful, I found the dealership to be I recently purchased a vehicle at this dealership and had multiple issues. Although the salesperson tried to be helpful, I found the dealership to be unprofessional and unresponsive. The finance manager got visible upset with me when I would not agree to his up-sell warranties on the vehicle. This is not a dealership that offers customer satisfaction. I expected more from a Lexus dealership and would never go back there to purchase another vehicle. More
by mountainview1948
Employees Worked With
Oliver Souris, Steve Strickland, Heather Hill, Terrance Middleton
July 02, 2020
Great service by Eric Schneider I took my RX in for service this week, and Eric was very helpful. I recommend him highly. This is my 4th Lexus from Hendrick Lexus! I took my RX in for service this week, and Eric was very helpful. I recommend him highly. This is my 4th Lexus from Hendrick Lexus! More
by Joe Rigter
Employees Worked With
Eric Schneider
