Hendrick Lexus Charleston

Bill Ferguson is always great to work with. Keeps us informed and up to date on service. Excellent service Keeps us informed and up to date on service. Excellent service More

Best Dealer Ever. It is an excellent place to buy your first car or SUV. They provide excellent service in all departments.Their service representatives always go the It is an excellent place to buy your first car or SUV. They provide excellent service in all departments.Their service representatives always go the extra mile and keep you informed of everything that is going on with your vehicle. It is worth mentioning that Bill Ferguson went above and beyond my expectations and kept in touch with me at all times since, aside from the 30,000 mile service, I had two tires with nails embedded in them. Bill Ferguson and the mechanics performed an excellent service. Thank you. More

My service was seamless. The service representative, Bill Ferguson, provided a loaner car and I was in and out in 15 minutes. As always, I trust the techs to give the car a c The service representative, Bill Ferguson, provided a loaner car and I was in and out in 15 minutes. As always, I trust the techs to give the car a complete physical. More

Bill Ferguson was thorough and prompt . There was no wasted time while I waited. I look forward to dealing with Hendrick and Bill in the future! There was no wasted time while I waited. I look forward to dealing with Hendrick and Bill in the future! More

This was over & beyond any other dealership service I have experienced. The video showing everything they did & recommended showing why and then my service manager, Bill Ferguson explaining everything m have experienced. The video showing everything they did & recommended showing why and then my service manager, Bill Ferguson explaining everything made it a wonderful experience for me. Overall more than 5 stars definitely! More

The service department is amazing. Chase is the best service tech I’ve ever worked with - efficient, professional, honest and prepared. Chase is the best service tech I’ve ever worked with - efficient, professional, honest and prepared. More

Bill is my go to service advisor and has been for a very long time. long time. More

This was my first service visit since I bought my Lexus. Alex handle all the service needs and kept me informed he also arranged to have a tire found to need repair fixed. Overall the entire experience was Alex handle all the service needs and kept me informed he also arranged to have a tire found to need repair fixed. Overall the entire experience was above my expectation. More

The service department did a great job. I appreciated Alex Bousquet's communication style and attention to detail. I would rate him 5 star. I also liked receiving the video from the technic I appreciated Alex Bousquet's communication style and attention to detail. I would rate him 5 star. I also liked receiving the video from the technician. Overall a great service department. More

Service dept was excellent. Great communication while we waited. Alex Bousquet was especially helpful. Thanks Great communication while we waited. Alex Bousquet was especially helpful. Thanks More