Hendrick Lexus Charleston

It was my first time at the Service Dept and it was a fairly pleasant experience. fairly pleasant experience. More

The Service writer,Alex, was very helpful and did everything he could do make an unpleasant experience with rodent damage to the wires of our IS 350 F Sport. He worked with the insurance appraiser v everything he could do make an unpleasant experience with rodent damage to the wires of our IS 350 F Sport. He worked with the insurance appraiser very late in his day on order to get needed parts overnight. He made sure we got a loaner vehicle and also arranged to have our car brought back to our home. Alex is an asset to Hendrick Lexus. More

Alex Bousquet was a wonderful service technician for my visit this past Saturday. I'd barely stepped out of my vehicle before Alex was introducing himself and asking how he could help me. He kept me thorou visit this past Saturday. I'd barely stepped out of my vehicle before Alex was introducing himself and asking how he could help me. He kept me thoroughly informed during the entire service, and specifically sought permission for a few nominal options that weren't part of the standard 65K mile service. This dealership has the best service department I've ever dealt with, and Alex Bousquet in another of their outstanding service reps. More

The service department did a great job. I appreciated Alex Bousquet's communication style and attention to detail. I would rate him 5 star. I also liked receiving the video from the technic I appreciated Alex Bousquet's communication style and attention to detail. I would rate him 5 star. I also liked receiving the video from the technician. Overall a great service department. More

The service department was efficient and courteous, with reasonable wait times and clear communication throughout. reasonable wait times and clear communication throughout. More

Alex was great to work with and I will definitely be bringing my car back to get serviced again! Jed Dickens bringing my car back to get serviced again! Jed Dickens More

Alex is very approachable, knowledgeable and fast! I especially appreciate his patience. I think he deserves a big fat raise‼️ I especially appreciate his patience. I think he deserves a big fat raise‼️ More

I would just like to say that Alex B. Took care of me and my wife very well. I would like to continue to use Alex as my go to person whenever I'm at Hendrix Lexus of Charleston S.C. Took care of me and my wife very well. I would like to continue to use Alex as my go to person whenever I'm at Hendrix Lexus of Charleston S.C. More

Just bought a car from Sumter and had an excellent experience. He was super friendly! experience. He was super friendly! More

Alex Bousquet in Service is outstanding. He explains each procedure carefully and treats the customer (me) with utmost respect. He is a pleasure to work with and I appreciate his postive a He explains each procedure carefully and treats the customer (me) with utmost respect. He is a pleasure to work with and I appreciate his postive attitude. More