Hendrick Lexus Charleston

Great dealership I recently bought a preowned Lexus from Hendrick Lexus and everyone I dealt with was friendly, helpful and efficient. I particularly enjoyed working I recently bought a preowned Lexus from Hendrick Lexus and everyone I dealt with was friendly, helpful and efficient. I particularly enjoyed working with Sam Aby, Emily Brown, and Zephyr Chmura, but everyone there is great. More

Ross Griffith is great in every way! My experience with Ross and Zephyr was fantastic in every way. I described to Ross the car I wanted and he found it. Ross negotiated a fair price that My experience with Ross and Zephyr was fantastic in every way. I described to Ross the car I wanted and he found it. Ross negotiated a fair price that worked for me and my wife. More

Car buying is easy I just purchased my second Lexus RX350 from this dealer. As with the first, there was no hassle and no high pressure to buy. Ross Griffith is an excel I just purchased my second Lexus RX350 from this dealer. As with the first, there was no hassle and no high pressure to buy. Ross Griffith is an excellent salesman who took his time to listen to what I was looking for and was extremely happy to satisfy all my questions. Overall, I was completely satisfied with my trade-in value and final price. More

QUICK & EASY Great experience leasing a new GX. Sumter DeBrux was our salesperson and he was perfect. I'll be recommending this dealership to anyone and everyone. Great experience leasing a new GX. Sumter DeBrux was our salesperson and he was perfect. I'll be recommending this dealership to anyone and everyone. Cheers! More

CPO Purchase From the AutoTrader.com contact to driving off the lot in our CPO Lexus, the purchasing experience was professional and first rate. Other dealerships From the AutoTrader.com contact to driving off the lot in our CPO Lexus, the purchasing experience was professional and first rate. Other dealerships should take note. More

Better second time around Mike Graber is such a fine salesman that he sold me a car I didn't even know existed. I knew I wanted a hybrid and I went down to test drive a CT, ful Mike Graber is such a fine salesman that he sold me a car I didn't even know existed. I knew I wanted a hybrid and I went down to test drive a CT, fully intending on buying the one I found online in Georgia if I liked it. The CT turned out to be too small, but Mike found out that an HS 250h was on the way to the dealership and that I might be interested. The 250h never even came up in my searches. Mike made the process smooth and painless. It was a complete 180 from my last visit to the dealership a few years ago where we walked out after the salesman said, "I guess you guys have never been in a place as nice as this." So I ended up flying down to Sarasota and picked up a cherry SC430. But Mr. Graber has resuscitated my faith in buying local. The whole crew was very helpful and knowledgeable during the entire transaction. More

New Vehicle Purchase Even with all the sales activity at the end of December, everyone we dealt with took the time to return phone calls promptly, answer questions, and cl Even with all the sales activity at the end of December, everyone we dealt with took the time to return phone calls promptly, answer questions, and clarify issues throughout the closing process. More

Value based approach to new car purchase Recently decided to buy a new hybrid ,looking at Lincoln and Audi and Lexus.Oh that dreaded trip to the dealership. My decision to go with Lexus was m Recently decided to buy a new hybrid ,looking at Lincoln and Audi and Lexus.Oh that dreaded trip to the dealership. My decision to go with Lexus was made easy by a very low pressure ,value based approach that was centered in on earning my business while truly catering to my needs. Transaction done completely online and the salesman had everything ready when I got there. Introductions to everyone I will eventually get to know including Service Manager, head Sales Manager, and a Technology specialist to explain all the features of the car. The salesman had already engaged and preset all of my technology options and the technology specialist sat with me for 45 minutes in the car setting all to my preferences and fully explaining all the features. I was also ENCOURAGED to call her at any time I couldn't figure out how to change something or how to optimize my driving experience.Two weeks after the sale I'm still getting emails from the salesman to ensure that I am completely happy with my purchase. More

Seamless from Start to Finish! From start to finish my experience was seamless! We had been shopping around for a used car and were not having much success until we came to Hendric From start to finish my experience was seamless! We had been shopping around for a used car and were not having much success until we came to Hendrick Lexus Charleston. We found the perfect car for my family in less than an hour and were in it the next day! Bill was very accommodating to our needs and was the utmost gentleman. It made buying a car a fun and stress-free experience! More

"A no Hassle professional experience" My wife and I was in Charleston with some time to kill waiting to check-in to our hotel. we decided to visit the Lexus Dealership to look at a used RX My wife and I was in Charleston with some time to kill waiting to check-in to our hotel. we decided to visit the Lexus Dealership to look at a used RX 350, we were greeted by Ross and before we left we decided to buy a 2017 RX 350. We both asked numerous questions and Ross had all the answers, he possessed a wealth of knowledge of the Lexus brand, the price was unbeatable and the rebate quoted was much more than I expected. This is our fourth Lexus, so we knew what we were getting. Ross presented us with an outstanding, enjoyable hassle free experience. I would definitely recommend Ross Griffith and Hendrick Lexus Charleston for quality, professionalism and unbeatable price. More