Hendrick Lexus Charleston

Great experience! Sumter was a tremendous help and made this experience easy and enjoyable! We love the new GX460 and would highly recommend this dealership to any pros Sumter was a tremendous help and made this experience easy and enjoyable! We love the new GX460 and would highly recommend this dealership to any prospective buyer. More

A comfortable way to buy. When I arrived at the dealer, I was greeted by Mike and told him that I'm an engineer and prefer to deal with facts. He answered all my questions, of When I arrived at the dealer, I was greeted by Mike and told him that I'm an engineer and prefer to deal with facts. He answered all my questions, offered additional relevant information and did not try to pressure me in any way. All of our conversations were very casual, and I never felt under any pressure beyond being told that Dec. was a special month regarding pricing. Zephyr was also easy to work with regarding financing, and invested some additional time in getting me the interest rate we discussed, even though the rates had been raised before I was ready to buy. These are both fine people to work with in deciding what car to buy. I would recommend working with them. More

Very nice experience Lloyd Walker our sales rep did an excellent job showing the GX 460 models and option diffrences. He never tried to push us on a purchase. I would re Lloyd Walker our sales rep did an excellent job showing the GX 460 models and option diffrences. He never tried to push us on a purchase. I would recommend Lloyd if someone was looking to purchase a Lexus in the future. More

4th car from Lloyd. This is the 4th car that I have purchased from Lloyd Walker. He is a fine person to deal with. I will return to see Lloyd when it is time to purchase This is the 4th car that I have purchased from Lloyd Walker. He is a fine person to deal with. I will return to see Lloyd when it is time to purchase another car. More

great experience with Bill Lee in purchase of a IS200t Bill was very knowledgeable and patient in our selection of a new Lexus. We looked and test drove multiple models and he was very helpful. In all, a f Bill was very knowledgeable and patient in our selection of a new Lexus. We looked and test drove multiple models and he was very helpful. In all, a fantastic and cordial experience. More

Perfect Sally is great. She so helped me get the Lexus SC 430 that I wanted without any delay. Great lady and salesperson. Second car that I have bought from Sally is great. She so helped me get the Lexus SC 430 that I wanted without any delay. Great lady and salesperson. Second car that I have bought from Sally. More

The BEST - Definitely A December to Remember My husband and I have been purchaching Lexus vehicles for 20 years from Lexus of Charleston, now Hendricks Lexus Charleston. This is a dealership whi My husband and I have been purchaching Lexus vehicles for 20 years from Lexus of Charleston, now Hendricks Lexus Charleston. This is a dealership which like the Lexus itself prides itself on the Pursuit of Perfection, not only in terms of the vehicles themselves, but also the buying experience, and service in all areas, which we have experienced over the years. Patrick Welsh has been our go to person in sales throughout the years and we cannot recommend him highly enough. He is very kind, considerate, knowledgeable, and truly aims to create the best buying experience possible and to really be there for customer, listening to customer wishes and needs. He is never pushy yet is enthusiastic as he knows the product he is representing is one that truly aims to please. We give him the highest recommendations as well as the dealership itself, and even though we live at a distance from Charleston , we continue to purchase our automobiles there, because of the excellent service and the ever improving vehicles themselves. Even Zephyr in the finance department made that part of the buying experience as painless and amusing, and even satisfying, as possible. More

2nd time around Lexus buyer My great experience started the minute the salesperson saw me pull up in my rx350. I was greeted nicely and professionally. It didn't take long before My great experience started the minute the salesperson saw me pull up in my rx350. I was greeted nicely and professionally. It didn't take long before I knew which car I wanted. So I took a test drive and was sold on the smaller NX200T. Never once did I feel pressured into buying. And I got such a good deal I lowered my monthly payments. During the paperwork which can take forever I met several managers whom were so nice as well as the financial girl. But my salesperson, John Totaro is who made the whole car buying experience a pleasure. I would recommend Lexus of Charleston to anyone interested in the best cars around. More

Outstanding Excellent, friendly service. TJ and Tom did a great job! They made the trade-in and lease experience easy. This our fourth RX 350, and we will lease Excellent, friendly service. TJ and Tom did a great job! They made the trade-in and lease experience easy. This our fourth RX 350, and we will lease there again! More

Great Experience Purchasing/Leasing a vehicle through this dealership and Pat Welsh is an excellent experience. Pat is very knowlageble and listens to your particular Purchasing/Leasing a vehicle through this dealership and Pat Welsh is an excellent experience. Pat is very knowlageble and listens to your particular needs. The interaction between Sales and the other departments is seamless. More