Hendrick Lexus Charleston

MY EXPERIENCE WAS REALLY GOOD BEACAUSE HE DESERVE IT HE WAS REALLY REALLY GOOD NO PRESSURE. TRYING TO MAKE ME BUT THE CAR I LOVED IT ABD I BOUGHT IT. BEACAUSE HE DESERVE IT HE WAS REALLY REALLY GOOD NO PRESSURE. TRYING TO MAKE ME BUT THE CAR I LOVED IT ABD I BOUGHT IT. More

Terrance is the man! We had a wonderful experience working with Terrance and his team. He went above and beyond to fulfill our needs and answer our questions. We will 100 We had a wonderful experience working with Terrance and his team. He went above and beyond to fulfill our needs and answer our questions. We will 100% be back! Thank you Terrance! More

Kudos to John Hoff, a True Professional!! I first met John Hoff thirteen (13) years ago when he sold me my first RX 350. Subsequently, he has assisted with two (2) additional RX 350 purchases. I first met John Hoff thirteen (13) years ago when he sold me my first RX 350. Subsequently, he has assisted with two (2) additional RX 350 purchases. I have always found him to be pleasant and professional in his approach in assisting me with my purchases. I would highly recommend John to anyone else desiring a pleasant car shopping experience More

Great again We are return buyers and the proud owners of 2 RX350s. The attention didn't end after we bought our 1st Lexus. We have maintained a relationship with We are return buyers and the proud owners of 2 RX350s. The attention didn't end after we bought our 1st Lexus. We have maintained a relationship with TJ in sales and the service department has been exceptional. I hadn't planned on trading our '15 but TJ made it so easy to upgrade to the new features that we took the plunge. TJ was straight shooting and no nonsense and respected our time. A great experience again. More

I just got my eighth Lexus from Lloyd Lloyd Walker!! I just took possession of my 11th Lexus, and the eighth from Lloyd Walker. The latest is an NX 200 T. I love the car especially for handling and acc I just took possession of my 11th Lexus, and the eighth from Lloyd Walker. The latest is an NX 200 T. I love the car especially for handling and acceleration. I'm still learning all the technology that is packed into this car. Hendrix Lexus provides excellent help from their technology expert on site . Lloyd is a real delight to work with. He makes the car buying process so much less stressful. He truly wants to help you get the car that you like and for the terms that are fair both to the dealership and to me. I highly recommend Lloyd walker to anyone interested in buying a Lexus! More

Just Looking versus Purchasing We went in to Lexus Charleston because we were concerned about not having a back up camera. At our age, we felt we needed the added assistance. We h We went in to Lexus Charleston because we were concerned about not having a back up camera. At our age, we felt we needed the added assistance. We have purchased 2 Lexus from Nashville, TN, and 2 from Lexus Charleston. In both of the Charleston purchases, John Hoff has been most helpful. He answered our questions, provided information in a concise manner and was not the least bit forceful. We originally came in to look at a late model certified vehicle but once seeing it, we were not at all ready to purchase. It was not what we wanted. We then began to look at a 2016 GS 350. While it was more than we wanted to spend, John was most helpful in letting us go home and think about how or if we were ready to purchase. There was no pressure and that was very nice. Had there been pressure, I do not think we would have purchased at this time. Over a 4 day period, we decided to purchase. John Hoff made the experience very easy as did Dan Zarrillo and Jennifer Breen. Emily Brown has been most helpful with the technology of the vehicle. We continue to call/email her with various questions. All in all, we are very happy with the process, dealership and the car. More

Unexpected Purchase My experience was based on the fact that the outcome had nothing to do with the reason for my visit. I was bringing my 2015 Lexus RX350 in for a 30,00 My experience was based on the fact that the outcome had nothing to do with the reason for my visit. I was bringing my 2015 Lexus RX350 in for a 30,000mi service. Coincidently this was on Friday September 30; the last day to take advantage of 2016 model sales opportunities. My sales rep, Terrance Middleton reviewed the opportunities of moving to a 2016 model and I was sold. Within a very short period of time, Terrance put together a sales and finance team to expedite the process with no pain, delays or impediments. Sumter Debrux assisted Terrance with the paperwork, Dan Zarillo worked the numbers, Jennifer Breen assisted with the financing and Matt Murphy made sure that I understood how to operate the technology. It was a great experience and in keeping with my previous four car purchases from this dealership. I would higher recommend Hendrick Lexus Charleston not only for their quality cars but also for their adept staff. More

Sales Review I found Bill Lee and his sales manager to be professional, knowledgeable, and friendly. He made the car buying experience a pleasure, without undue p I found Bill Lee and his sales manager to be professional, knowledgeable, and friendly. He made the car buying experience a pleasure, without undue pressure. More

"FANTASTIC EXPERIENCE" Lloyd Walker is fantastic. He was helpful and detailed with every aspect of the trade in and purchase of my vehicle. He made sure I understood every Lloyd Walker is fantastic. He was helpful and detailed with every aspect of the trade in and purchase of my vehicle. He made sure I understood everything about the new vehicle. Lloyd put no pressure on me and made sure the purchase was exactly what I wanted. Jennifer with the Finance department was wonderful to deal with. She was helpful and answered all my questions and concerns. Would buy a car from Lexus again and again. More