
Hendrick Lexus Charleston
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,890 reviews
"FANTASTIC EXPERIENCE" Lloyd Walker is fantastic. He was helpful and detailed with every aspect of the trade in and purchase of my vehicle. He made sure I understood every Lloyd Walker is fantastic. He was helpful and detailed with every aspect of the trade in and purchase of my vehicle. He made sure I understood everything about the new vehicle. Lloyd put no pressure on me and made sure the purchase was exactly what I wanted. Jennifer with the Finance department was wonderful to deal with. She was helpful and answered all my questions and concerns. Would buy a car from Lexus again and again. More
A "True" Professional Ross' personality, attention to detail and ability/desire to listen to the customer and their needs/wants, made the car buying experience a pleasant o Ross' personality, attention to detail and ability/desire to listen to the customer and their needs/wants, made the car buying experience a pleasant one. Every action/tasks on his plate to satisfy the customer, was met and executed as a "true" professional would; he backed up his words with timely and accurate actions! We will definitely look for Ross next time we are in the market for another vehicle purchase. More
Professional from the initial meeting to the closing sale, Bob Scheider was very professional! Most impressed with no "sales pressure" and exceptional response ti from the initial meeting to the closing sale, Bob Scheider was very professional! Most impressed with no "sales pressure" and exceptional response time to any question that I had. without a doubt I would recommend Bob along with the Lexus Charleston dealership to any friend or relative. most certainly I will start there when its time to buy again More
Top Notch Salesman - Bill Lee Bill Lee made my vehicle purchase fun and painless! He has a fantastic personality, He's smart, enjoyable and really knows the Lexus product line. Due Bill Lee made my vehicle purchase fun and painless! He has a fantastic personality, He's smart, enjoyable and really knows the Lexus product line. Due to his art at being a great listener, he helped me to home-in on the right car for my needs. He also has superior financial intelligence and helped me navigate through a myriad of financing options. I am so grateful for the time he spent with me because I am absolutely thrilled with my Lexus purchase! Will never go back to Beemers!! Thanks too, to Zephyr Chmura who made the paperwork process painless. More
Very professional employes Both the sales person ( Bill Lee) and Blair Smith were very helpful and knowledgeable. They were very patient with my wife and myself. Everything was Both the sales person ( Bill Lee) and Blair Smith were very helpful and knowledgeable. They were very patient with my wife and myself. Everything was fully explained. No pressure. More
Top notch I purchased a certified pre-owned Lexus and was actually helped by 2 gentlemen, Pat and Bob, who were equally patient and courteous. They were informa I purchased a certified pre-owned Lexus and was actually helped by 2 gentlemen, Pat and Bob, who were equally patient and courteous. They were informative and did not pressure me to make a decision before I was ready to commit. It was truly a pleasure buying a car here and I can recommend this dealership without hesitation. More
Wonderful Experience I had a wonderful experience. The staff was very professional and helpful. If you are in search of a new Lexus, please visit Hendrick Lexus. I had a wonderful experience. The staff was very professional and helpful. If you are in search of a new Lexus, please visit Hendrick Lexus. More
Great Staff We had a wonderful experience at Lexus of Charleston! Everyone we dealt with was pleasant and professional. Our salesman Bill was very helpful, hones We had a wonderful experience at Lexus of Charleston! Everyone we dealt with was pleasant and professional. Our salesman Bill was very helpful, honest, and knowledgeable. This is our first Lexus purchase and we are extremely happy so far with the car and with the staff at Hendricks! We felt welcomed from the moment we entered the showroom by all staff. After the paperwork was complete and the car was ready, Emily went over the operation of the car and helped set up some of the features for us--this was SO helpful before we drove the car home! She was great! Overall, it was a great experience at Hendrick Lexus of Charleston! More
Great service My salesman was excellent l would recommend him to anyone! He was very helpful and did all he could to make sure I was satisfied. The used car manager My salesman was excellent l would recommend him to anyone! He was very helpful and did all he could to make sure I was satisfied. The used car manager was also helpful . More
My experience was exceptional. The people I met there were very friendly and professional, it was a pleasant experience for my wife and I. Our Sales Consultant, Terrance, was truly The people I met there were very friendly and professional, it was a pleasant experience for my wife and I. Our Sales Consultant, Terrance, was truly pleasant, honest and knowledgeable about the certified vehicle we purchased. We truly appreciated the fact that after all the paperwork were signed, they took the time to have someone explain the operation of the vehicle and to do the little thing as to pair our smartphones. Also, my compliments to this dealership for how their web site provide so much in-depth information on their used vehicles such as market pricing analysis, installed packages along with the usual detail specifications and pictures. More dealers should follow their example especially here in Florida. The process of buying a certified vehicle at Hendricks was very efficient. More