
Hendrick Lexus Charleston
Charleston, SC
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My experience was exceptional. The people I met there were very friendly and professional, it was a pleasant experience for my wife and I. Our Sales Consultant, Terrance, was truly The people I met there were very friendly and professional, it was a pleasant experience for my wife and I. Our Sales Consultant, Terrance, was truly pleasant, honest and knowledgeable about the certified vehicle we purchased. We truly appreciated the fact that after all the paperwork were signed, they took the time to have someone explain the operation of the vehicle and to do the little thing as to pair our smartphones. Also, my compliments to this dealership for how their web site provide so much in-depth information on their used vehicles such as market pricing analysis, installed packages along with the usual detail specifications and pictures. More dealers should follow their example especially here in Florida. The process of buying a certified vehicle at Hendricks was very efficient. More
Professional Our sales consultant, Linda, was very patient and professional. The delivery was extremely helpful as well. We are very pleased with our overall exper Our sales consultant, Linda, was very patient and professional. The delivery was extremely helpful as well. We are very pleased with our overall experience with this dealership. More
Wonderful experience...treated well during my purchase visit My salesperson John Hoff made my sales experience wonderful because he allowed me to drive the conversation. I told him what I wanted and he met my c My salesperson John Hoff made my sales experience wonderful because he allowed me to drive the conversation. I told him what I wanted and he met my car need. I would recommend him to anyone looking for a new or used Lexus in the Charleston , SC area. He is very kind. A true gentleman. He didn't leave me with the icky feeling that you sometimes get after leaving a car lot being swarmed by sales people who are only looking to make a deal. He was truly interested in making my car buying experience a wonderful one and succeeded. More
Great dealership Friendly staff, and tended to all needs, as well as followed up after. I would definitely buy another car from here and recommend it to everyone. Friendly staff, and tended to all needs, as well as followed up after. I would definitely buy another car from here and recommend it to everyone. More
Excellent sales and service . Leased my fifth RX, and sixth LS from this dealer. Outstanding Sales and Service. Last lease of RX I worked with LLoyd Walker who is very knowled . Leased my fifth RX, and sixth LS from this dealer. Outstanding Sales and Service. Last lease of RX I worked with LLoyd Walker who is very knowledgeable and a pleasure to work with. More
Go to another dealer! They are dishonest and do sloppy work. My car returned with damage to my ride side doors, worked on the navigation system. Had to return to get my c They are dishonest and do sloppy work. My car returned with damage to my ride side doors, worked on the navigation system. Had to return to get my cig. lighter hooked up and now my back up camera is malfunctioning. Poor customer service. When there is a problem, they ignore it instead of solving the problem. They won't return calls. They quoted prices that were 3 times the cost than another dealer. They need to fire their general manager. He needs to go! More
Positive experience with John Hoff! I had a very positive experience on the my purchase of my Lexus, John Hoff couldn't have been nicer! I look forward to working with him in the future I had a very positive experience on the my purchase of my Lexus, John Hoff couldn't have been nicer! I look forward to working with him in the future, as I am sure this will be the first of many Lexus cars that my family will own. I thought I would really miss my Range Rover, but 30 minutes of driving my new Lexus changed my mind! More
Awesome The team at Hendrix Lexus Charleston are the best. From the time you walk through the door to shop for a vehicle until you decide and close the deal. The team at Hendrix Lexus Charleston are the best. From the time you walk through the door to shop for a vehicle until you decide and close the deal. They listen to your needs and make the accommodations to fit you. I'm giving a special shout out to salesman Michael Graber for helping me leave with a new car. More
Don't worry, you'll be happy here! Recently purchased a used RX350 here. I would go back again. My salesman was Sumter De Brux and he was AWESOME! Sumter was helpful, friendly and got m Recently purchased a used RX350 here. I would go back again. My salesman was Sumter De Brux and he was AWESOME! Sumter was helpful, friendly and got me the financing I wanted. More
New car purchase I purchased my new Lexus ES 350 from Raymond Rhett he was very perfessional. He made buying my new car easy helping me understand the process of the d I purchased my new Lexus ES 350 from Raymond Rhett he was very perfessional. He made buying my new car easy helping me understand the process of the deal. Thanks Raymond for your continuous support. More