Hendrick Lexus Charleston

John Hoff at Lexus of Charleston It was a pleasure doing business at Lexus of Charleston! John Hoff was wonderful!!! He was easy going, courteous, and professional. He was never push It was a pleasure doing business at Lexus of Charleston! John Hoff was wonderful!!! He was easy going, courteous, and professional. He was never pushy -- always honest and transparent -- while he found the perfect Lexus for me (Lexus GX460). Jennifer Breen in the finance department was also great! Her guidance was extremely helpful. No surprises! No hidden fees! I would highly recommend this dealership to anyone looking! More

Great Service Bring Running Shoes My wife dropped off our 2014 Lexus GX at Lexus of Charleston for a 30,000 mile check up and we had a warranty item. She made an appointment in the mor My wife dropped off our 2014 Lexus GX at Lexus of Charleston for a 30,000 mile check up and we had a warranty item. She made an appointment in the morning and when she arrived promptly told the work would not be complete until the next day. She asked about a loaner car but was told that loaners were only for customers that purchased the car at Lexus of Charleston. The issue is that I work out of town and she couldn't get a hold of any one. A total stranger took pity on her and drove her home. I guess we committed a horrible crime of moving to Charleston. I wont be buying any car from dealers with the name of Rick Hendrick. So I am getting billed $600 today and my wife will have to pay someone to get back to the dealer. More

New Lexus IS300 I bought a 2016 Lexus IS300 from John Hoff and he ensured I got a good deal and the perfect car. He continued to contact me to make sure that I contin I bought a 2016 Lexus IS300 from John Hoff and he ensured I got a good deal and the perfect car. He continued to contact me to make sure that I continued to be happy with my car. More

Informative and professional I was extremely pleased with Lloyd Walker and overall everyone that I dealt with during my experience with Hendricks dealership. Everyone seemed inter I was extremely pleased with Lloyd Walker and overall everyone that I dealt with during my experience with Hendricks dealership. Everyone seemed interested in making sure we were knowledgeable about the car. I am very pleased with the Lexus. More

The Lexus of Charleston Dream Team Last December I purchased a 2008 RX400h from Sumter DeBrux, assisted by Zephyr Chmura with the paperwork. It was a great buying experience the first t Last December I purchased a 2008 RX400h from Sumter DeBrux, assisted by Zephyr Chmura with the paperwork. It was a great buying experience the first time. Then again 6 months later, I sought to trade in the 2008 on a 2011 Hybrid. Due to unforeseen, complications, handled impeccably by Sumter, I could not get the 400h, but he located a 2011 RX350 with super low miles, and made that deal happen immediately! Again, assisted by Zephyr with the paperwork, the deal was smooth sailing, and I ended up with a great vehicle I'll keep for the next 5 years under full warranty for the right price! Thanks so much to the "Dream Team" once again for finding exactly what I wanted at the right price - AND for making me happier than I anticipated! More

Professional - courteous and informative The dealership is always immaculate...courteous...prompt and efficient. The service department anticipates your every need. The work is done in a ti The dealership is always immaculate...courteous...prompt and efficient. The service department anticipates your every need. The work is done in a timely fashion and customers are always treated with respect. When buying a new car the salespersons are always very informative and extremely helpful in finding the right car for you. More

The best salesman!!! Michael Graber is the best car salesman I have ever worked with! My husband and I only deal with him and recommend him to all our friends! Knowledgabl Michael Graber is the best car salesman I have ever worked with! My husband and I only deal with him and recommend him to all our friends! Knowledgable, personable and a pleasure to deal with! Couldn't be happier! More

General Dane Souris was well informed and very helpful. Treated us with respect and wasn't pushy. However the overall process took too long. Could have used m Dane Souris was well informed and very helpful. Treated us with respect and wasn't pushy. However the overall process took too long. Could have used more time with Tech person. I live two hours away so it is not convenient to go there. More

Hendricks Lexus I recently purchased a certified used Lexus. The car is amazing and I walked away satisfied that I had been treated fairly and honestly. Everyone at H I recently purchased a certified used Lexus. The car is amazing and I walked away satisfied that I had been treated fairly and honestly. Everyone at Hendricks is professional, easy-going, and a pleasure to work with. I felt very comfortable with my salesman, Dane Souris, and Zephyr Chmura in financing explained everything and I felt like I was talking to a friend - not someone trying to sell me something. When I was leaving I knew I would be a Hendricks and Lexus customer for life - it's a good feeling. More

LLoyd Walker I live in Savannah and Lloyd Walker was able to handle my transaction over the phone and email. We scheduled a delivery and Lloyd had all of the pape I live in Savannah and Lloyd Walker was able to handle my transaction over the phone and email. We scheduled a delivery and Lloyd had all of the paperwork prepared. There we no surprises. Thanks Lloyd More