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Hendrick Lexus Charleston
Charleston, SC
1,855 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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November 07, 2015
Excellence in every way. Lloyd Walker was our initial contact when my husband called to find a new Lexus for me . We have been driving Lexus for 17 years and have had no prob Lloyd Walker was our initial contact when my husband called to find a new Lexus for me . We have been driving Lexus for 17 years and have had no problems with any of them. This is our first purchase at Lexus Charleston. We were familiar with the service staff already and always pleased with their friendly, professional and competent care. Now we are happy to say the same about the sales staff. Llloyd guided us thru the buying process with ease. We are very happy with our new Lexus. It is a fantastic automobile. A class act all the way. Happy Wife More
by Happy Wife
Employees Worked With
Lloyd Walker, Matt Murphy
November 04, 2015
Thank goodness for good sales people This was our second Lexus purchase from this dealer this year. It wouldn't have happened if not for our appreciation of our sales professional, John H This was our second Lexus purchase from this dealer this year. It wouldn't have happened if not for our appreciation of our sales professional, John Hoff. He stayed in touch with me regarding cars we were considering and always treated us with care and respect. I doubt there is a finer auto sales professional in Charleston. He is patient and knowledgeable this dealer is lucky to have him. We would have bought elsewhere if it weren't for John. More
by Gbright33
Employees Worked With
John Hoff, Jennifer Breen
November 04, 2015
Why we chose Lexus Very helpful knowledgeable courteous in all aspects. Very up scaled showroom. . Took their time showing and explaining everything from car, finance, t Very helpful knowledgeable courteous in all aspects. Very up scaled showroom. . Took their time showing and explaining everything from car, finance, technical support. Can call anytime to come in for any questions or problems. More
by Anderson,Eileen 65
Employees Worked With
Linda Barry, Jennifer Breen
October 30, 2015
Excellent service Lloyd Walker went out of his way to make sure I was happy with my purchase and make the transaction easy. Pleasure doing business with you Lloyd Walker went out of his way to make sure I was happy with my purchase and make the transaction easy. Pleasure doing business with you More
by Tgerardi0928
Employees Worked With
Lloyd Walker
October 29, 2015
We had a great experience ! We were treated with the up most respect, Sumter was so helpful and had nothing but class! We had a great experience and we love our Lexus. We will co We were treated with the up most respect, Sumter was so helpful and had nothing but class! We had a great experience and we love our Lexus. We will continue to do our business with Sumter and Hendrick Lexus of Charleston. Outstanding customer service . More
by Robyn
Employees Worked With
Sumter Debrux
October 24, 2015
Friendly, kind, patient, nice I enjoyed my experience at the dealership. Everyone was certious and they found just what I wanted right away. The color and all the extras were on th I enjoyed my experience at the dealership. Everyone was certious and they found just what I wanted right away. The color and all the extras were on the car I drove. The building is beautiful and clean. I would not mind waiting there if I have to have work done or oil change. More
by tenacegal
Employees Worked With
Sam Aby, Jennifer Breen, Matt Murphy
October 18, 2015
My First Lexus Vehicle I was very pleased with my dealings with Mike Graber, the sales person, with whom I communicated with regarding the purchase of my new Lexus, as well I was very pleased with my dealings with Mike Graber, the sales person, with whom I communicated with regarding the purchase of my new Lexus, as well as everyone at the dealership. They were very knowledgeable and friendly. This is my first experience with Lexus and I'm loving it so far! More
by janehouse
Employees Worked With
I can't remember the young lady's name, but she was training with Matt Murphy when I picked up my car. She was very helpful., Michael Graber, Matt Murphy, Zephyr Chmura
April 30, 2015
Great Experience Michael Graber just provided me the best new car buying experience I've ever had. Mike listened, had valuable input and was never pushing me to buy a Michael Graber just provided me the best new car buying experience I've ever had. Mike listened, had valuable input and was never pushing me to buy a car. It's been a few years since I have purchased a new car and this was way better than I expected. More
by AJ
Employees Worked With
Michael Graber
April 01, 2015
Other Car Dealers Perplexed Us Until We Arrived At Lexus I got two words for you - Michael, Graber! This salesman wined and dined my wife for two hours, literally test driving each model to see what we felt I got two words for you - Michael, Graber! This salesman wined and dined my wife for two hours, literally test driving each model to see what we felt fit most comfortably for our needs. And while we couldn't work out a deal the first time around, Michael went to bat for us and was relentless in his pursuit of getting us the best deal possible. Two weeks later, and several phone calls to work out the details, and now me, my wife, and our soon to be baby boy "Tiber" are driving a brand new Lexus GS. Thanks Mike, Mark and the dream team at Hendrick! More
by eisenbandj
Employees Worked With
Michael Graber
March 06, 2015
A Pleasure from Start to Finish My car was totaled in an accident and we began shopping for a replacement, never having purchased from a dealer before. We spoke to friends, relatives My car was totaled in an accident and we began shopping for a replacement, never having purchased from a dealer before. We spoke to friends, relatives and used the internet to narrow our search to Lexus. Michael Graber was recommended to us and we called with a wish list. We live 140 miles from Charleston and he kept us informed via phone and email until we planned a trip to look at some options we had selected. We were "just looking" and had no plans to buy that day. The quality of the interaction we had with Michael, the amount of time he was willing to spend with a couple planning to buy a car a few years old with a limited budget, his willingness to answer a multitude of questions without ever making us feel rushed or pressured were exceptional. My husband commented that after a few hours with Michael, he felt comfortable buying that day and felt that the quality of the dealership was reflected in the way Michael presented himself. Since I am still unable to drive, we wondered how we would arrange to get the car home; again Michael volunteered to deliver the car at our convenience. Michael arrived with the car in beautiful condition, with a full gas tank, a gift for us, and Craig McGrath. Those two then spent several more hours explaining all the operating features of the car and answering even more questions. We couldn't be happier with the quality car we purchased or the quality people we dealt with--they made it a pleasure from start to finish. More
by sraia08
Employees Worked With
Craig McGrath, Michael Graber
