
Hendrick Lexus Charleston
Charleston, SC
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I had the pleasure to work with Heather Hill in looking for the specific vehicle we were interested in and working towards an acceptable price point. Coming into the dealership, we were assigned Danielle for the specific vehicle we were interested in and working towards an acceptable price point. Coming into the dealership, we were assigned Danielle Hershon (someone remembered I wanted to work with a female!!). Danielle's knowledge of the vehicle and ALL the technical aspects of our new high tech SUV made the experience so easy. Danielle isa joy to work with and was able to answer any and all questions we had. Also, Danielle has excellent follow up skills to ensure we are satisfied and offered further assistance, if needed. Will definitely work with this dealership and staff again. More
I have purchased Preowned 2010 LX570 almost 3 weeks ago. Salesperson was great person, i would love to give him EXCELLENT point for what did for us. We had a little bit issue about keys. But it's okey we Salesperson was great person, i would love to give him EXCELLENT point for what did for us. We had a little bit issue about keys. But it's okey we solve it by waiting about a couple of hours. I am really disappointing with management office, especially to Scott(title clerk). I have got some family problem and requested to rush up the title process. I gave him phone calls and left voice message, no respond, no return call. I think, it's not really hard to pick up his phone and call me, if he has some delay. I am really disappointed how they ignore the customer. More
My wife and I are very pleased with John Hoff for his knowledge and experince when we purchased our 2013 Lexus RX 450h.His sales approach made us comfortable and easiest.We are happy that had John Hoff a knowledge and experince when we purchased our 2013 Lexus RX 450h.His sales approach made us comfortable and easiest.We are happy that had John Hoff as our salesperson. We also truly appreciate the Financial Services Manager Paul R.Southern for his kindness. More
Recently, in our pursuit of a new car, we had the distinct pleasure of meeting and ultimately, working with Danielle Hershon at Lexus of Charleston. Her demeanor and sales approach made us comfortabl distinct pleasure of meeting and ultimately, working with Danielle Hershon at Lexus of Charleston. Her demeanor and sales approach made us comfortable immediately upon meeting her. We have never had such a pleasant experience when buying a new car. Danielle was not only very knowledgeable and helpful, but extremely patient. We love the ES 350 and are very happy that Danielle was our salesperson. She brings a solid confidence and total knowledge of the Lexus product. We are very pleased that Danielle was our salesperson and will recommend Lexus of Charleston and Danielle to all our friends and neighbors. More
My wife and I recently purchased a 2010 IS 250 from Lexus of Charleston. I traded in my 2001 Lexus RX 300 with 217,000 miles. I bought the RX 300 in 2004 through John Hoff. I was presently suprised when I re of Charleston. I traded in my 2001 Lexus RX 300 with 217,000 miles. I bought the RX 300 in 2004 through John Hoff. I was presently suprised when I returned in 2013 and found out that John was still associated with Lexus of Charleston. My wife loaths the car buying process. John put her mind at ease and the transaction was flawless. John is the what all sales consultants should strive to become. I gave the highest rating of 5 to Lexus of Charleston because of doing business with John Hoff. More
The whole experience was wonderful. Mike Graber was very professional, happy and knowledgeable. The day that I picked up my car, I received a full tutorial on the electronics. professional, happy and knowledgeable. The day that I picked up my car, I received a full tutorial on the electronics. More
Highly recommend Lexus of Charleston and Ferrel Conyers . This is my 3rd Lexus , primarily because of how reliable the brand is and how professional , courteous , and efficient the dealership is . Ferrell . This is my 3rd Lexus , primarily because of how reliable the brand is and how professional , courteous , and efficient the dealership is . Ferrell was wonderful to work with . More
I have purchased four Lexus vehicle's from Lexus of Charleston.Since 2006 John Hoff has been offering me outstanding service.He would go the extra mile just to make sure I am happy with whichever choic Charleston.Since 2006 John Hoff has been offering me outstanding service.He would go the extra mile just to make sure I am happy with whichever choice of Lexus I have made.Extremely helpful and kind.Always eager to help in any capacity that he can.Paul in the financial department has always made me feel at home at Lexus of Charleston.Very helpful and fun to work with.The service department has always accomadated in any way they can.Thanks to Lexus of Charleston.Rated A+. More