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Hendrick Lexus Charleston

Charleston, SC

4.9
1,864 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,864 reviews

April 08, 2013

I had the pleasure to work with Heather Hill in looking for the specific vehicle we were interested in and working towards an acceptable price point. Coming into the dealership, we were assigned Danielle More

by kcound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Hill
Apr 12, 2013 -

Hendrick Lexus Charleston responded

Karen, On behalf of the team at Lexus of Charleston, Heather Hill & Danielle Hershon, we would like to thank you very much for your kind words! We are so pleased to hear that you had a very pleasant experience over the phone with Heather and in person with Danielle upon your visit! We know there is so much to learn about our vehicles when it comes to the technology and so pleased to know that Danielle's one-on-one session answered all your questions! We strive to treat every customer like a guest in our home! Thank you for choosing Lexus of Charleston and for taking the time to let us know about your experience. We look forward to a long and happy relationship too! Please keep checking back with us on Facebook, Twitter and YouTube for any future vehicle related information and promotions or dealership contests! --------------------------------------------------------------------------------

April 07, 2013

I have purchased Preowned 2010 LX570 almost 3 weeks ago. Salesperson was great person, i would love to give him EXCELLENT point for what did for us. We had a little bit issue about keys. But it's okey we More

by muugii_usa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott and Michelle, Pat Welsh
Apr 15, 2013 -

Hendrick Lexus Charleston responded

Dear Muugi, Thank you for your feedback. We are pleased to hear that you had a good experience with Pat Welsh in the purchase of your 2010 Lexus LX570 and we appreciate that you chose Lexus of Charleston. Regarding issuance of the vehicle's title: it is our policy to send the title to the state DMV where the car will be registered. This generally takes 3 weeks. It can be picked up from your local DMV office upon paying the state & local taxes. Once again, we appreciate your business at Lexus of Charleston. If you have any further concerns or questions, please contact David Yarborough, General Manager, directly at 843-852-0100 and we'll be happy to address them.

April 04, 2013

Very quick and easy and I love my car. It was a great experience and I even referred a good friend of mine to Morgan.He is the best More

by Laena
Customer Service
Recommend Dealer
Yes
Employees Worked With
Morgan Sauls
May 08, 2013 -

Hendrick Lexus Charleston responded

Thank you for taking the time to let us know you had a great purchase experience with us. We're lgad to have you as a customer and look forward to serving you.

April 01, 2013

My wife and I are very pleased with John Hoff for his knowledge and experince when we purchased our 2013 Lexus RX 450h.His sales approach made us comfortable and easiest.We are happy that had John Hoff a More

by jgaoflexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hoff
May 09, 2013 -

Hendrick Lexus Charleston responded

We are so pleased to hear you and your wife had such a great purchase experience with John Hoff and Paul Southern here at Lexus of Charleston. Thank you for your business, and for taking the time to write this review to let us know how we're doing. We invite you to connect with us on Facebook, Twitter, Google+, our Blog, and You Tube Channel to stay up-to-date on the latest brand news, helpful automotive info, and our sales and service specials. We look forward to a long and happy relationship!

March 29, 2013

Recently, in our pursuit of a new car, we had the distinct pleasure of meeting and ultimately, working with Danielle Hershon at Lexus of Charleston. Her demeanor and sales approach made us comfortabl More

by romangela44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 01, 2013 -

Hendrick Lexus Charleston responded

Roman, On behalf of the team at Lexus of Charleston and Danielle Hershon, we would like to thank you very much for your kind words! We are so pleased to hear that you had a very pleasant experience and that Danielle made the process of purchasing your ES350 so comfortable! She is very knowledgeable when it comes to the technology on our vehicles since she is one of our Vehicle Technology Specialists and we thank you for referring us to your friends & neighbors! We strive to treat every customer like a guest in our home! Thank you for choosing Lexus of Charleston and for taking the time to let us know about your experience. We look forward to a long and happy relationship too!

March 19, 2013

My wife and I recently purchased a 2010 IS 250 from Lexus of Charleston. I traded in my 2001 Lexus RX 300 with 217,000 miles. I bought the RX 300 in 2004 through John Hoff. I was presently suprised when I re More

by 35amd40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hoff
Apr 01, 2013 -

Hendrick Lexus Charleston responded

On behalf of the team at Lexus of Charleston andJohn Hoff, we would like to thank you very much for your kind words and high ratings! We are so pleased to hear that you had a very pleasant experience again with John and that is was deemed "flawless"!! We strive to treat every customer like a guest in our home! Thank you for choosing Lexus of Charleston and for taking the time to let us know about your experience. We look forward to a long and happy relationship too!

March 14, 2013

The whole experience was wonderful. Mike Graber was very professional, happy and knowledgeable. The day that I picked up my car, I received a full tutorial on the electronics. More

by cfeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graber
Apr 01, 2013 -

Hendrick Lexus Charleston responded

On behalf of the team at Lexus of Charleston and Michael Graber, we would like to thank you very much for your kind words! We are so pleased to hear that you had a very pleasant experience! We strive to treat every customer like a guest in our home! Please let us know if you need any future tutorials on your vehicle since there is so much to learn upon purchasing a Lexus -- Michael is on-hand as well as our Vehicle Technology Specialists so please do not hesitate to call us or come by for us to review everything! Thank you for choosing Lexus of Charleston and for taking the time to let us know about your experience. We look forward to a long and happy relationship too!

March 09, 2013

Highly recommend Lexus of Charleston and Ferrel Conyers . This is my 3rd Lexus , primarily because of how reliable the brand is and how professional , courteous , and efficient the dealership is . Ferrell More

by Stephet13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 04, 2013

We were very pleased with the personal and friendly attention given by these employees.They covered every detail and it was a pleasure dealing with them. More

by mbtiger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
February 18, 2013

I have purchased four Lexus vehicle's from Lexus of Charleston.Since 2006 John Hoff has been offering me outstanding service.He would go the extra mile just to make sure I am happy with whichever choic More

by calocat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hoff
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