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Hendrick Lexus Charleston

Charleston, SC

4.9
1,925 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,925 reviews

July 27, 2025

Clean comfortable environment. Staff very cordial and polite especially Alex. I would recommend this dealership to others interested in buying an automobile. I like the care and at More

by washington.dorothy64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Jul 28, 2025 -

Hendrick Lexus Charleston responded

Washington.dorothy64, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.

July 22, 2025

Bill Ferguson was excellent to work with. He kept me updated w no surprises. He also gave me some advice on maintaining my aging Lexus. More

by Jhbreland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 22, 2025 -

Hendrick Lexus Charleston responded

Jhbreland, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 20, 2025

Alex was very professional and provided amazing customer service. Will definitely be returning for my next service needed on my Lexus! More

by provers.fader.3x
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jul 22, 2025 -

Hendrick Lexus Charleston responded

If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 15, 2025

Just got my car from Wilbur Wiggins and it was the best car buying experience I’ve ever had. It’s usually not my favorite thing to do but he made it seamless and super easy and he was in my corner the whol More

by Lukeheitman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jul 17, 2025 -

Hendrick Lexus Charleston responded

Hi Lukeheitman, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

July 14, 2025

I have been coming to this dealership since 2008. They have always treated me with respect and kindness. If I had a question, it was answered in terms that I could understand. Terrance Middleton and More

by MPD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Bill Ferguson
Jul 16, 2025 -

Hendrick Lexus Charleston responded

Mpd, thank you so much for your high rating! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 12, 2025

The service experience I had with Jason Shermer was top notch. He listened carefully to my explanation, kept me abreast of status and completely followed through. Highly recommend. More

by sprezzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Shermer
Jul 15, 2025 -

Hendrick Lexus Charleston responded

Sprezzano, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

July 05, 2025

I scheduled a 45,000 mile service and Alex Bousquet was our service representative. Jason has been our service rep on a number of visits and it was nice that he immediately remembered me. They took my ca More

by crockerjw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jul 07, 2025 -

Hendrick Lexus Charleston responded

Crockerjw, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

July 04, 2025

Had a great experience this second visit! Much better than the first! Alex is very, very good and professional!!! More

by Mjr1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jul 06, 2025 -

Hendrick Lexus Charleston responded

Mjr1947, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 03, 2025

Fantastic service! Registered immediately, everything explained well. Service re Alex Bousquet was great. Car serviced perfectly,washed and cleaned. Excellent all aroun More

by David Finley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jul 06, 2025 -

Hendrick Lexus Charleston responded

David Finley, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 03, 2025

All i can say is this dealership is first class. Wilbur Wiggins assisted me and was awesome. His attention to detail, professionalism and caring ways are unmatched. As always, I feel like I am d More

by sharong7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jul 03, 2025 -

Hendrick Lexus Charleston responded

Sharong7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!