Back

Hendrick Lexus Charleston

Charleston, SC

5.0
2,433 Reviews

2424 Savannah Highway

Charleston, SC

29414

Directions

By Type

Showing 2,433 reviews

September 14, 2026

Hendrick Lexus is well organized. Alex was friendly and efficient, enjoyed working with him. The loaner car was quite convenient. Got to admit I like being treated like a rock star More

by Jay Hubbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Sep 15, 2026 -

Hendrick Lexus Charleston responded

Jay Hubbell, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.

September 13, 2026

This service department is always wonderful, and the service advisiors are very professional. Alex had great communication and took the time to explain things in detail. Great Job! More

by meburke23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Sep 15, 2026 -

Hendrick Lexus Charleston responded

Meburke23, thank you so much for your high rating! Thank you again for leaving us this response!

September 13, 2026

Service is exceptional. The entire service department is professional and courteous. Highly recommend them for your Lexus service. More

by Alan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Sep 15, 2026 -

Hendrick Lexus Charleston responded

Alan, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. Thank you again for the great review!

September 12, 2026

Your dealership is extremely professional, clean, and everyone is courteous. Always a pleasure to come in. I scheduled my appointment through your AI message and when I got there for my appointment, I More

by Buncogirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Sep 15, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 12, 2026

Alex was pleasant to work with, and he did a great job of explaining the details of the 30,000 service on my ES. It will be a pleasure to work with him the next time I come for service. More

by Ken
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Sep 15, 2026 -

Hendrick Lexus Charleston responded

Ken, we are so happy to read such a great review about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2026

Always a great experience! Thank you to Townes Drew, service advisor. Great job! Great communication. More

by cwilk525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Stokes, Townes Drew, Brendan Borders, Jonathan Barnes
Sep 14, 2026 -

Hendrick Lexus Charleston responded

We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

September 10, 2026

As always, I was very well taken care of by Brendan Borders and the service team at Henrik. It is a pleasure doing business here. More

by pwkarr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Sep 14, 2026 -

Hendrick Lexus Charleston responded

Pwkarr, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston!

September 10, 2026

Brendan Borders was very kind and respectful, he was extremely professional throughout the time I waited for my car to be ready! More

by Sousa Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Sep 14, 2026 -

Hendrick Lexus Charleston responded

We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

September 10, 2026

Dwight Stokes was my point of contact in the Service Department and he helped me ensure my Lexus SC430 was serviced. Also, I had some repairs that required me retuning the next day to complete the repai More

by jhstafford46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill D. in the shop great job kudos to him, Kay Matthews, Dwight Stokes
Sep 14, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Sep 15, 2026 -

jhstafford46 responded

You are very welcome and I'll return anytime I need to have my car serviced Thanks, Judy

September 06, 2026

This is my 5th car I have purchased at this dealership! ! That should speak highly in and of itself, but I also want to recommend anyone to Hendricks Lexus if Charleston for the attention to detail of their More

by donnalancaster141
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Wilbur Wiggins, Nick Bernsdorf, Tayler Delmore
Sep 14, 2026 -

Hendrick Lexus Charleston responded

Donnalancaster141, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.