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Hendrick Lexus Charleston

Charleston, SC

5.0
2,499 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,500 reviews

November 05, 2026

My interactions with both the Sales and Service Departments have been terrific. I’m thrilled with my Lexus purchase More

by lindaroseanders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Nov 09, 2026 -

Hendrick Lexus Charleston responded

Lindaroseanders, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

November 05, 2026

A wonderful service team and awesome experience every single time. Brendan was very helpful, and the service time was exactly what was expected and communicated. More

by mensminger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Nov 06, 2026 -

Hendrick Lexus Charleston responded

Mensminger, we're so glad that we were able to go above and beyond your expectations!

November 04, 2026

I always feel valued as a customer when I’m here. I appreciate the extras that I get when servicing my vehicle here without having to ask. For example, time to put new wipers on. More

by mjat1605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Nov 06, 2026 -

Hendrick Lexus Charleston responded

Mjat1605, we are so happy to read such a great review about Hendrick Lexus Charleston!

November 04, 2026

I've had a great experience here. Got the maintenance contract for my first preowned certified Lexus 7 years ago; the service center lets you know when to come in and that really kept More

by terriwk2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Linda Barry
Nov 06, 2026 -

Hendrick Lexus Charleston responded

Terriwk2, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston.

November 04, 2026

I want to express my gratitude to the car dealership, namely the Townes Drew employee, who was engaged in the maintenance of my car! Everything went at the highest level: attentive attitude, professional More

by antoninamondrunova
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Nov 05, 2026 -

Hendrick Lexus Charleston responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

November 04, 2026

Brendan did a fantastic job handling our RX service, and went over and above to make sure we had a smooth transition with the loaner vehicle. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Nov 05, 2026 -

Hendrick Lexus Charleston responded

Mark, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! We look forward to your next visit! Take care!

November 04, 2026

Brendan borders would 100% recommend, his customer service is good. The dealership is also great. More

by riserr14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Nov 05, 2026 -

Hendrick Lexus Charleston responded

Riserr14, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We hope you have a great day!

November 04, 2026

Hendrick Lexus of Charleston has always been a great place and excellent customer service. Townes Drew always takes care of me and does an outstanding job. The customer service is one of the main reas More

by playpen-squawk.6b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Shermer, Townes Drew
Nov 05, 2026 -

Hendrick Lexus Charleston responded

Playpen-squawk.6b, We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day!

November 03, 2026

My service advisor Townes Drew is patient, knowledgeable and answers all of my questions thoroughly. I find the entire service staff at Hendrick Lexus super friendly. More

by AnneSass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Nov 05, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help!

November 03, 2026

Townes was efficient, thorough and a pleasure to deal with. I'm always impressed with Lexus service and would always recommend. More

by joymillar51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Nov 05, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great service experience. If there's anything further we can do for you, we are happy to help! Have a great day!