Hendrick Lexus Charleston

Dwight Stokes provides me with the best service. He is prompt about answering my calls and keeps me advised to schedule and price of service. I'm an older customer with an older car, but he treats He is prompt about answering my calls and keeps me advised to schedule and price of service. I'm an older customer with an older car, but he treats me and my car with the same VIP service as the late model customer. He is professional and friendly and always follows up the service to see if I have any questions. I always leave the appointment with a clean car. Thanks Dwight. More

This dealership provided what I needed to get my vehicle serviced. The representatives were courteous and helpful. I had to remind them of what services were included under our agreement. They eventually c serviced. The representatives were courteous and helpful. I had to remind them of what services were included under our agreement. They eventually conceded and gave me what had been agreed upon. They were very proactive in wanting me to purchase a new vehicle. More

Our Lexus was serviced and cleaned as discussed with Alex B, our Service Manager. Every one at this dealership acts in a highly professional way and we are always pleased with the service we receive. B, our Service Manager. Every one at this dealership acts in a highly professional way and we are always pleased with the service we receive. More

My car was thoroughly serviced and washed as promised. The service manager communicated with me in a professional and timely manner. The loaner car provided was adequate and on premise as promised. Highly The service manager communicated with me in a professional and timely manner. The loaner car provided was adequate and on premise as promised. Highly recommend Hendrick Lexus Charleston, More

5 star service every visit to Hendrick Lexus. Alex B. is professional and friendly. No complaints! Alex B. is professional and friendly. No complaints! More

We have purchased 3 vehicles from Hendrick Lexus Charleston and have been pleased with all personnel with whom we've worked, the service provided over the past 10 years and the willingness of person Charleston and have been pleased with all personnel with whom we've worked, the service provided over the past 10 years and the willingness of personnel to respond to our questions and assist in addressing all of our vehicle needs. More

Team at Hendrix Lexus of Charleston, I wanted to take a moment to share my positive experience with your dealership. From start to finish, the level of service I received was truly exceptional and made a a moment to share my positive experience with your dealership. From start to finish, the level of service I received was truly exceptional and made a lasting impression. The staff was welcoming, knowledgeable, and genuinely committed to helping me find the right vehicle. I appreciated the time and care taken to understand my needs, answer my questions, and guide me through the process without any pressure. The entire experience felt smooth, transparent, and customer focused. Alex was simply amazing. His customer service and Lexus brand product know was exceptional. Rob Denbleyker the service technician was concise with explaining the services rendered on my car. Also, the person that cleaned my car did a very awesome job. Thank you for providing such a high-quality experience. I would not hesitate to recommend Hendrix Lexus of Charleston to others and look forward to working with your team again in the future. More

Jonathan was great. He was very attentive and professional. The service area was clean and the staff is always friendly and helpful. He was very attentive and professional. The service area was clean and the staff is always friendly and helpful. More

Alex B is the best, truly sees that you get the service you need and goes above and beyond to make sure you are satisfied and happy. Also Lexus dealership supplies great snacks and drinks for customers whi you need and goes above and beyond to make sure you are satisfied and happy. Also Lexus dealership supplies great snacks and drinks for customers while you wait, that’s so appreciated! More

Went in for an oil change and one of the nice services they provide is a video review of your vehicle. Because of this I was able to see that my engine and interior air filters needed replacement. Well do they provide is a video review of your vehicle. Because of this I was able to see that my engine and interior air filters needed replacement. Well done!! More