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Hendrick Lexus Charleston
Charleston, SC
2,225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,225 reviews
September 20, 2011
This is the fourth vehicle I've bought from this dealership and I couldn't b e more pleased with the staff and service. I would strongly recommend Lexus and this dealership. dealership and I couldn't b e more pleased with the staff and service. I would strongly recommend Lexus and this dealership. More
by ltarleton
Employees Worked With
John Hoff, John Hoff
September 20, 2011
Ferrel was extremely professional and a joy to work with - everyone at this dealership is friendly and knowledgable. Any concern I had regarding my new Lexus, Ferrel was able to put my mind at ease. Usuall - everyone at this dealership is friendly and knowledgable. Any concern I had regarding my new Lexus, Ferrel was able to put my mind at ease. Usually for me I have dreaded the car buying experience, but working with Ferrel was a pleasant surprise. I will definitely recommend Ferrel and his colleagues to all my friends and family. Lexus of Charleston is a top-notch dealership! More
by tconyers
Employees Worked With
Ferrel Conyers
September 19, 2011
I just got my 7th Lexus since 1995, 6 of which were from Lexus of Charleston. Fred Bolchoz has been my saleman on all those cars. Over previous years I have dealt with many salesmen but Fred is by far the Lexus of Charleston. Fred Bolchoz has been my saleman on all those cars. Over previous years I have dealt with many salesmen but Fred is by far the best. Knowledge and overall manner, he is a true gentleman. I get a new car about every three years and will continue to deal with Lexus of Charleston. From the excellent service department and service people, expecially Kathy Orlando and pretty much everyone working there, it's just great. Even the dealership itself is the nicest I've ever seen. Bill Durham More
by wsdurham
Employees Worked With
Fred Bolchoz
September 16, 2011
My experience with this dealer has spanned over ten years. Because of the excellent sales people and the outstanding service department, I keep coming back. I am on my third Lexus and the performance years. Because of the excellent sales people and the outstanding service department, I keep coming back. I am on my third Lexus and the performance of these vehicles is awesome. My rule for the excellent performance is no one touches my vehicle but Lexus. Their service department has trained techs that care. I must also include in this survey my service representative that has been incredible to work with me. She is very knowledgeable and a very caring person. To sum up the experience with the staff at Lexus of Charleston, there is just one word "WOW". More
by 310902bj
Employees Worked With
John Hoff, Lloyd ? and Kathy Orlando in Service, John Hoff, Lloyd Walker
September 08, 2011
Great prompt service/ Great prompt service/ great prompt service/great prompt service/great prompt service/great prompt service/great prompt service/ Allen was great to work with service/great prompt service/great prompt service/great prompt service/great prompt service/ Allen was great to work with More
by johnrama
Employees Worked With
Allen Puckhaber
September 04, 2011
As always, Lexus of Charleston's service dept was exceptional. Ability to schedule service on-line was great, was a quick check in process when dropping off car and loaner was available. Outstand exceptional. Ability to schedule service on-line was great, was a quick check in process when dropping off car and loaner was available. Outstanding personnel and service. More
by lexuscb
Employees Worked With
Allen Puckharber
September 01, 2011
I have a RX350 I have serviced with Lexus of Charleston and Bobby treats like family. I will continue to buy cars and service them at this dealership for many years. and Bobby treats like family. I will continue to buy cars and service them at this dealership for many years. More
by JudsonJr
Employees Worked With
Bobby Pinkard
August 23, 2011
Quality, exemplary customer service and commitment to customer satisfaction are my top reasons to choose Lexus of Charleston! I would highly recommend them to anyone interested in the best possible car customer satisfaction are my top reasons to choose Lexus of Charleston! I would highly recommend them to anyone interested in the best possible car to drive! More
by topcat3
Employees Worked With
Tamara Tobin
August 15, 2011
I have always left my dealership perfectly satisfied. The waiting room is like a hotel lobby. Even though I am provided with a loaner I like to stop in for a cup of coffee or a water. waiting room is like a hotel lobby. Even though I am provided with a loaner I like to stop in for a cup of coffee or a water. More
by Bluesea
Employees Worked With
Sara
August 10, 2011
Overall experience was great. Reason for 3 rating on price was due to what I considered a low ball offer on trade-in. They accepted my offer for new car and I would give them a 5 for that part of the d price was due to what I considered a low ball offer on trade-in. They accepted my offer for new car and I would give them a 5 for that part of the deal. If I had not been able to independently sell my previous car for significantly more than the trade-in offer there would not have been a deal for the new car. More
by baltman
Employees Worked With
Don Thomas, John Hoff, Paul Southern, John Hoff
