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Hendrick Lexus Charleston

Charleston, SC

5.0
2,059 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,059 reviews

February 18, 2025

I’ve used this dealership over 30 years and hopefully will continue to use them in the future More

by carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Feb 20, 2025 -

Hendrick Lexus Charleston responded

Carol, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 17, 2025

Alex Bousquet is the ultimate service advisor! Not only is he extremely knowledgeable, but he is professional and personal. I feel very confident when we take our Lexus to him and Hendrick! More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Beaver, Wilbur Wiggins
Feb 20, 2025 -

Hendrick Lexus Charleston responded

Mike, we're glad to hear you enjoyed your visit. Thank you, and have a fantastic day!

February 17, 2025

Bill Ferguson has been my service person for an extended time with my Lexus LS 460 L and I have always had excellent response and service for my vehicle. To date, I have had superb attention to my vehicle, More

by jmmoses14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Feb 20, 2025 -

Hendrick Lexus Charleston responded

Jmmoses14, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

February 14, 2025

Alex B and his team provided great service when I arrived for my appointment. He listened to my concern and was able to have a technician (Brian L) look at the issue right away. The video from Brian while my More

by chunn7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Brian Lachel
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Chunn7, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Alex Bousquet and Lexus of Charleston were extremely accommodating and kind. They replaced my damaged tire at no charge as I had the wheel entire warranty and I was able to get on my way. I am not from More

by raniastogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Raniastogo, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Bought a Lexus IS 350 from Sumter debrux and had a great experience. Very smooth and low pressure purchase. More

by Madhill98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Madhill98, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Alex and Hendrick Lexus provide unparalleled service. They make working with them easy and stressfree. More

by seanl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Seanl, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Great customer service. Alex B is always a pleasure to work with. He makes me feel valued and respects my time. I would definitely recommend both Alex and Hendricks Lexus of More

by golfingwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Golfingwayne, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 14, 2025

I would like to thank Wilbur Wiggins for helping me get my new Lexus! He was so nice and helpful. I would recommend him if you are looking for a new car. More

by reneehyman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Reneehyman, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

I have been a customer of Hendricks Lexus Charleston for many years. They have always given world class service. My latest service rep is Alex Bousquet who replicates the Hendricks Lexus reputation for qual More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Service Rep
Feb 14, 2025 -

Hendrick Lexus Charleston responded

Gary, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

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