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Hendrick Lexus Charleston

Charleston, SC

4.9
1,871 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,871 reviews

April 30, 2025

Ross was excellent salesperson and extremely professional in his help at purchasing our new lexus 450h Joshua Nix was very helpful with is Lexus knowledge as well More

by jbenn66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Nix, Ross Adamek
Apr 30, 2025 -

jbenn66 responded

great dealership as always when part of the Hendrick group!!!

April 29, 2025

Dealership is always top notch and clean. Employees act like they own the place and make sure that you're pleased. Bill Ferguson, my service advisor, knows his stuff about Lexus cars and ha More

by mscruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 02, 2025 -

Hendrick Lexus Charleston responded

Mscruggs, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!

April 29, 2025

Wilbur is a joy to deal with. Very knowledgeable of Lexus vehicles which was great . This is the 3rd lexus we purchased from him. We always recommend him to our neighbors and f More

by crosby1984
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
May 02, 2025 -

Hendrick Lexus Charleston responded

Hi Crosby1984, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations!

April 27, 2025

Alex Bousquet provided excellent customer service. Explained repairs needed for an aging Lexus ES 330 without going overboard on items that were not critical. Also provided excellent customer servic More

by Senahblack
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousqet
May 02, 2025 -

Hendrick Lexus Charleston responded

Senahblack, thank you for sharing your positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 26, 2025

Wilbur Wiggins of the sales department is excellent. Jason Sherman of the service department went out of his way to be extremely helpful to us when he was not our scheduled representative everybody in t More

by doglover3650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherman, Jarod
May 02, 2025 -

Hendrick Lexus Charleston responded

Doglover3650, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 23, 2025

By far the best experience I have ever had! From arrival to pickup the experience was top notch! Communication was outstanding and the service I received was outstanding. I will use this deale More

by dayna71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John O. Service technician , alex levy
Apr 28, 2025 -

Hendrick Lexus Charleston responded

Dayna71, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Alex is the best. He always takes excellent care of my service needs and will make recommendations as needed. More

by patricegordon29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 28, 2025 -

Hendrick Lexus Charleston responded

Patricegordon29, we're so glad that we were able to go above and beyond your expectations!

April 23, 2025

Very thoughtful and knowledgeable of all Lexus cars . Bill is the best service representative at Lexus of Charleston. More

by dwightswalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Apr 28, 2025 -

Hendrick Lexus Charleston responded

Dwightswalsh, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 22, 2025

Mike, Nick, Kaitlyn, Saylor and Maria. I want to talk about how sweet and welcoming everyone was at the end of the day. I also met Dillon in the process and spoke to me while Nick was doin More

by lisafturbeville
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Lundin, Kaitlyn Eich, Nicholas Bernsdorf
Apr 28, 2025 -

Hendrick Lexus Charleston responded

Hello Lisafturbeville, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Alex was super efficient. This was important to me as my regular service advisor was out sick that day. Everything and loaner went well and finished early. More

by rayjay46
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex
Apr 23, 2025 -

Hendrick Lexus Charleston responded

Rayjay46, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.