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Hendrick Lexus Charleston

Charleston, SC

4.9
1,853 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,853 reviews

April 07, 2025

Probably will not buy another Lexus as the dealership did not stand behind the product during the first months of ownership. However, the service center is good. More

by rmarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 11, 2025 -

Hendrick Lexus Charleston responded

Rmarzo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Wilbur Wiggins was great Sales Consultant was very patient and understanding with me and my wife on this Lexus purchase. We have purchased over 50 in our lifetime and this is by far the best ever. More

by Mr. Bobby Askins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins , Wilbur Wiggins
Apr 08, 2025 -

Hendrick Lexus Charleston responded

Mr. Bobby Askins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

The service was great. The service person was very friendly. I am well pleased and satisfied. More

by howcantheyhear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins, Bill Ferguson
Apr 09, 2025 -

Hendrick Lexus Charleston responded

Hello Howcantheyhear, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

Hendrick Lexus of Charleston has always treated me with respect, taken care of my vehical warranty and maintenance items properly. Great vehical, I will be a repeat customer. More

by kido1037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet 5 star, Zephyr Chmura
Apr 07, 2025 -

Hendrick Lexus Charleston responded

Hello Kido1037, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 04, 2025

100% satisfied, as always. I was impressed with my service provider, Brendan borders. He was professional and knowledgeable, timely, and kept me informed regarding service issu More

by Nklements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan borders
Apr 07, 2025 -

Hendrick Lexus Charleston responded

Hello Nklements, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 02, 2025

The service department is top notch, I arrived early and Alex greeted me and had the vehicle serviced in 35 minutes. I appreciate the professionalism and superb customer service Alex demonstrated. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 06, 2025 -

Hendrick Lexus Charleston responded

Hello Kevin, thank you; we appreciate your feedback! Kevin, thanks for taking the time to leave a review.

April 01, 2025

Great friendly service by the entire Lexus team. They were able to get me in and out in 90 minutes and washed and vacuumed my GX. More

by Chris.Ramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Adamek
Apr 06, 2025 -

Hendrick Lexus Charleston responded

Chris.ramm, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

March 31, 2025

I love my Lexus and am thankful to have a service advisor like Alex Bousquet. He always give amazing advice and suggestions, making my service experience great. My car is in perfect condition because of him. More

by juliaelaina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 04, 2025 -

Hendrick Lexus Charleston responded

Juliaelaina1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

hats off to Brendan Borders who saw that the call center had not planned for enough time to repair my tire. With input from service manager, the technician stayed late and had my tire replaced and car washe More

by edwardjkosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Mar 28, 2025 -

Hendrick Lexus Charleston responded

Edwardjkosinski, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Alex Bousquet was very helpful and he made it very easy to get my issue resolved. More

by steveihrke61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 29, 2025 -

Hendrick Lexus Charleston responded

Hello Steveihrke61, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!