Hendrick Lexus Charleston

My service advisor (Alex Bousquet) is unequivocally the Absolute best — he Always provides courteous & professional recommendations for properly keeping my RX350 at top performance & safe operational statu Absolute best — he Always provides courteous & professional recommendations for properly keeping my RX350 at top performance & safe operational status! More

Buying a car is my least favorite thing to do. From sales to financing and now service, I have had personal and amazing service. From sales to financing and now service, I have had personal and amazing service. More

Efficient, friendly staff, the car loaner process very easy. Highly recommend them for sales and service. easy. Highly recommend them for sales and service. More

Always amazing service here. They do their best to take care of you in a timely manner! They do their best to take care of you in a timely manner! More

Alex made the entire process, including use of a loaner car, a easy , efficient and pleasant experience car, a easy , efficient and pleasant experience More

They are always friendly and courteous. Their service is excellent! Alex, in the service department was very helpful. Their service is excellent! Alex, in the service department was very helpful. More

Have worked with Bill for several years and have been pleased with the end result of the service experience. pleased with the end result of the service experience. More

It was a pleasure working with Alex! I will definitely request working with him again when services are needed for my vehicle. I will definitely request working with him again when services are needed for my vehicle. More

Alex has been my “go to guy” when I need service. Organized, thorough, provides excellent guidance on the service my service needs. Does not try to “upsell”. Organized, thorough, provides excellent guidance on the service my service needs. Does not try to “upsell”. More

I had an absolutely outstanding experience at Hendrick Lexus Charleston during my recent service visit! From start to finish, everything was seamless, professional, and genuinely pleasant. A huge thank Lexus Charleston during my recent service visit! From start to finish, everything was seamless, professional, and genuinely pleasant. A huge thank you to Alex Bousquet—he truly went above and beyond to make sure I felt like a valued customer. He was friendly, informative, and kept me updated every step of the way. You can tell he genuinely cares about his customers and takes pride in delivering top-tier service. My Lexus GS 350 F Sport runs like a dream! I couldn’t be happier with how it drives post-service. The entire staff was courteous and welcoming, making the atmosphere feel more like visiting friends than a routine service appointment. If you're in the Charleston area and looking for a dealership that treats you with respect, professionalism, and warmth—ask for Alex at Hendrick Lexus. He’ll take great care of you! I’ll definitely be returning for future services and highly recommend them to anyone who values quality and exceptional customer care. More