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Hendrick Lexus Charleston

Charleston, SC

4.9
1,853 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,853 reviews

March 24, 2025

Great service experience as always! Alex was informative! Waiting room was very comfortable and clean! More

by Rbt986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Mar 26, 2025 -

Hendrick Lexus Charleston responded

Rbt986, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Bill Ferguson did a good job helping me with my service questions and decision. Thanks! More

by JClay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 28, 2025 -

Hendrick Lexus Charleston responded

Jclay, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

we always have exceptional service from Bill Ferguson at Hendrick Lexus in Charleston. Our car is serviced in a timely manner and and work performed is explained fully. The entire "crew" is 100 plus ... More

by Dot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Dot, thank you so much for your high rating! We hope you have a great day!

March 22, 2025

Alex Bousquat did excellent job. He was very respectful of my time. He kept me informed at every turn. More

by willis.reasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquat
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Willis.reasoner, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 22, 2025

Hendrick Lexus Charleston is the best car dealership. Bill Ferguson and his team are always kind, friendly, professional, and overall great. I would highly recommend them to others and do so quite ofte More

by brobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Hello Brobinson, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Alex Bousquet has been my service advisor since I purchased my TX. He has always been so professional, helpful, and always willing to go the extra mile to answer questions and keep me on top of my ve More

by Claire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Claire, thank you so much for your high rating! Until the next time we meet, take care!

March 21, 2025

Thank you to Alex Bousquet, John Omvig and the entire team for taking care of my vehicle and getting it done quickly. More

by Kaitlyn E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Kaitlyn E, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Great service. It was timely and service professionals did an excellent job. Lounge and goodies nice too! More

by candersen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

March 21, 2025

Excellent service as ajways and always prompt on getting your car ready to pick up. More

by Nothing4487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Nothing4487, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!

March 19, 2025

Always very helpful. Alex did a great job helping with services needed.. I would definitely recommend their service department. More

by Zaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Hello Zaw, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

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