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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,871 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,871 reviews

April 18, 2025

Lexus service department is excellent. They are friendly, efficient and appreciate receiving an actual video of the vehicle (including the undercarriage. Alex was great service advisor. More

by erdoctordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Report | Print
Apr 23, 2025 -

Hendrick Lexus Charleston responded

Erdoctordan, we're glad to hear you enjoyed your visit. Thank you again for leaving us this response!

April 17, 2025

Continuously provided excellent service over the past 2 years. Our family will likely be switching over to Lexus from our previous brands. More

by nbradle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Bousquet
Report | Print
Apr 23, 2025 -

Hendrick Lexus Charleston responded

Nbradle, we are very happy we could provide you with a positive experience! We hope to see you soon!

April 16, 2025

It is a great place to purchase a car. I would definitely buy another car More

by green_e51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Apr 18, 2025 -

Hendrick Lexus Charleston responded

Green_e51, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

April 16, 2025

Had the car towed got service without an appointment on a Saturday so all is well More

by kenoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alec B in service
Report | Print
Apr 18, 2025 -

Hendrick Lexus Charleston responded

Kenoster, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

April 16, 2025

The best Lexus dealer around. We split our time between SC and PA and try to time getting our vehicle serviced when we are in SC because of the experience. They are always accommo More

by nadia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Apr 18, 2025 -

Hendrick Lexus Charleston responded

Nadia, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 15, 2025

Alex Bousquet was super friendly and helpful. He answered all my questions and found the problem that I was concerned with in the car. Waiting room was beautiful and very clean and comfortable. More

by Nancy Gimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet. Five stars
Report | Print
Apr 17, 2025 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2025

We are definitely impressed by the service at Lexus. Alex Bosquet is our service coordinator and has really been great to work with. He is always quick to answer or return calls and works in a way tha More

by dassk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bosquet
Report | Print
Apr 15, 2025 -

Hendrick Lexus Charleston responded

Dassk, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Alex Bosquet is a pleasure to deal with and an excelllent service advisor. He is who we count on for service. More

by Jandpbaxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
Report | Print
Apr 15, 2025 -

Hendrick Lexus Charleston responded

Jandpbaxley, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Probably will not buy another Lexus as the dealership did not stand behind the product during the first months of ownership. However, the service center is good. More

by rmarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Apr 11, 2025 -

Hendrick Lexus Charleston responded

Rmarzo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Wilbur Wiggins was great Sales Consultant was very patient and understanding with me and my wife on this Lexus purchase. We have purchased over 50 in our lifetime and this is by far the best ever. More

by Mr. Bobby Askins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins , Wilbur Wiggins
Report | Print
Apr 08, 2025 -

Hendrick Lexus Charleston responded

Mr. Bobby Askins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

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