Hendrick Lexus Charleston

Alex has been my “go to guy” when I need service. Organized, thorough, provides excellent guidance on the service my service needs. Does not try to “upsell”. Organized, thorough, provides excellent guidance on the service my service needs. Does not try to “upsell”. More

I had an absolutely outstanding experience at Hendrick Lexus Charleston during my recent service visit! From start to finish, everything was seamless, professional, and genuinely pleasant. A huge thank Lexus Charleston during my recent service visit! From start to finish, everything was seamless, professional, and genuinely pleasant. A huge thank you to Alex Bousquet—he truly went above and beyond to make sure I felt like a valued customer. He was friendly, informative, and kept me updated every step of the way. You can tell he genuinely cares about his customers and takes pride in delivering top-tier service. My Lexus GS 350 F Sport runs like a dream! I couldn’t be happier with how it drives post-service. The entire staff was courteous and welcoming, making the atmosphere feel more like visiting friends than a routine service appointment. If you're in the Charleston area and looking for a dealership that treats you with respect, professionalism, and warmth—ask for Alex at Hendrick Lexus. He’ll take great care of you! I’ll definitely be returning for future services and highly recommend them to anyone who values quality and exceptional customer care. More

Ross was excellent salesperson and extremely professional in his help at purchasing our new lexus 450h Joshua Nix was very helpful with is Lexus knowledge as well in his help at purchasing our new lexus 450h Joshua Nix was very helpful with is Lexus knowledge as well More

Dealership is always top notch and clean. Employees act like they own the place and make sure that you're pleased. Bill Ferguson, my service advisor, knows his stuff about Lexus cars and ha Employees act like they own the place and make sure that you're pleased. Bill Ferguson, my service advisor, knows his stuff about Lexus cars and has been instrumental in keeping my 23 year old Lexus running well. More

Wilbur is a joy to deal with. Very knowledgeable of Lexus vehicles which was great . This is the 3rd lexus we purchased from him. We always recommend him to our neighbors and f Very knowledgeable of Lexus vehicles which was great . This is the 3rd lexus we purchased from him. We always recommend him to our neighbors and friends that are looking for any vehicle .. Such a joy to deal with ! More

Alex Bousquet provided excellent customer service. Explained repairs needed for an aging Lexus ES 330 without going overboard on items that were not critical. Also provided excellent customer servic Explained repairs needed for an aging Lexus ES 330 without going overboard on items that were not critical. Also provided excellent customer service for a loaner car and explained all the new bells and whistles of today’s upgraded Lexus. Overall, a satisfactory service appointment. More

Wilbur Wiggins of the sales department is excellent. Jason Sherman of the service department went out of his way to be extremely helpful to us when he was not our scheduled representative everybody in t Jason Sherman of the service department went out of his way to be extremely helpful to us when he was not our scheduled representative everybody in the sales department and service department. Haven’t been an excellent experience to deal with christina crosby April 2025 More

By far the best experience I have ever had! From arrival to pickup the experience was top notch! Communication was outstanding and the service I received was outstanding. I will use this deale From arrival to pickup the experience was top notch! Communication was outstanding and the service I received was outstanding. I will use this dealership for the rest of my maintenance needs. I can’t say enough about the experience and quality of service that I have received! More

Alex is the best. He always takes excellent care of my service needs and will make recommendations as needed. He always takes excellent care of my service needs and will make recommendations as needed. More

Very thoughtful and knowledgeable of all Lexus cars . Bill is the best service representative at Lexus of Charleston. Bill is the best service representative at Lexus of Charleston. More