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Hendrick Lexus Charleston

Charleston, SC

5.0
2,329 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 2,329 reviews

June 11, 2026

The customer service at the Lexus Dealership is outstanding. Townes Drew, my recent service provider, was very professional and helpful. More

by LovetheLexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Hello Lovethelexus, we appreciate you taking the time to leave us this feedback.

June 11, 2026

Brought in my GX for service and Townes was my service advisor. He was extremely helpful and knowledgeable and didn’t try to push things on me I didn’t need. I will definitely be back to see him! More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Hi Tim, thank you so much for your positive comments about Hendrick Lexus Charleston!

June 10, 2026

Wilbur was amazing! ! Could not of done it without him.thank you Lexus of Charleston More

by Karen.dejong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Karen.dejong, we're so glad that we were able to go above and beyond your expectations!

June 09, 2026

I have been with Lexus of Charleston for almost 30 years. That would be over 50 service trips and all have been exceptional. Bill Ferguson has always taken care of me. More

by dougpotter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Bill Ferguson, Kathy Harmon
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Dougpotter, we're so glad that we were able to go above and beyond your expectations!

June 09, 2026

My service advisor, Townes Drew, was very knowledgeable and professional. He represented Lexus thoughtfully and provided excellent service. More

by dearlhc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Townes Drew
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Dearlhc, we're so glad that we were able to go above and beyond your expectations!

June 07, 2026

Had an issue with our new Lexus and contacted Brendon Borders and he got right on it. My wife was at the mall, and he sent a wrecker to pick up our car right away and had it fixed. More

by jhbruens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Hello Jhbruens, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 07, 2026

If you are looking for that perfect, knowledgeable, hasselfree salesman go to Hendrick Lexus of Charleston and ask for Wilbur Wiggins to help you find your dream car. You won’t walk away disappointed! More

by huffsmith03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jun 11, 2026 -

Hendrick Lexus Charleston responded

We are always more than happy to assist you if anything else comes up. Take care! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 07, 2026

Tayler was our service advisor and he is very knowledgeable,it was a pleasant experiance for us, we found the service departemnt very clean. All of the staff was very helpful and professional. More

by jcbcpete12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tayler Delmore
Jun 11, 2026 -

Hendrick Lexus Charleston responded

Jcbcpete12, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

June 06, 2026

I had an excellent experience at Hendricks Lexus Charleston. The entire process was professional, and stress-free. Jonathan Barnes was especially helpful, knowledgeable, and attentive, making sure More

by peifferchristine
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jonathan Barnes
Jun 11, 2026 -

Hendrick Lexus Charleston responded

We can't wait to see you again, have a great day. If you have any further questions, please give us a call. We're always happy to help!

June 06, 2026

Amazing experience. I had an outstanding time at this dealership. Wilbur Wiggins went above and beyond to make the entire process smooth and stress-free. His professiona More

by Smithleroy94
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins, Nicholas Judkins, Brendan Borders
Jun 11, 2026 -

Hendrick Lexus Charleston responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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