Hendrick Lexus Charleston

Chase is great, I will always use him , when I come in for service. Thanks for service. Thanks More

Everyone went above and beyond to help me with my problem. From the advisor to the service manager to the Sales Dept to the service inspection department. problem. From the advisor to the service manager to the Sales Dept to the service inspection department. More

Called an made an appointment with a salesperson since it was a 3 hour drive for me to this dealership. When I arrived, the gentleman I was scheduled with greeted me by the wrong name and said he was in the was a 3 hour drive for me to this dealership. When I arrived, the gentleman I was scheduled with greeted me by the wrong name and said he was in the middle of a deal and I would have to wait. I was handed over to another salesman. Ross Adamek was knowledgeable, professional and attentive. He really turned the initial experience around. I was very pleased with the entire process and would not hesitate to work with Ross again or refer family and friends to him. More

Superb service and courteous . Makes sure everything is done just right and the loaner just makes life easier. Makes sure everything is done just right and the loaner just makes life easier. More

Cole Rymer is so attentive and always makes you feel like you are his only customer no matter how busy he is!! This service department I have been coming to since 2003, and it is the best. I own a Lexus bec you are his only customer no matter how busy he is!! This service department I have been coming to since 2003, and it is the best. I own a Lexus because of the service department!!🥳 Thank you Cole, for your care with mine and my granddaughters vehicles! You are a great representative of the Lexus brand. More

Professional, friendly and excellent service. Everyone worked hard to get the car I wanted. Very pleased. Everyone worked hard to get the car I wanted. Very pleased. More

Great dealership, I've purchased 3 vehicles in the last 5 years, Service department is also top noth with great customer service. years, Service department is also top noth with great customer service. More

This dealership made my new car buying experience very pleasurable! Martin Kappauf, my sales assistant was very informative & patient. Others who assisted were Andrew & Kennedy who also were very helpful pleasurable! Martin Kappauf, my sales assistant was very informative & patient. Others who assisted were Andrew & Kennedy who also were very helpful. I will look forward to seeing them again when I return for service or tech support!! Love my new Lexus ux250h!!!! More

Cumminications about my $3400 repair job were extremely limited and not appreciated.NO one thanked me for the business.The hourly service charge is extremely high. limited and not appreciated.NO one thanked me for the business.The hourly service charge is extremely high. More

I took my Lexus in for service for the first time since purchasing it and was very pleased. Floyd Patterson was very helpful and professional. purchasing it and was very pleased. Floyd Patterson was very helpful and professional. More