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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,853 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,853 reviews

May 18, 2023

John Totaro was wonderful, he made the experience very easy in getting me a new car/lease. More

by stuart.walman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro, Zephyr Chmura
Report | Print
May 22, 2023 -

Hendrick Lexus Charleston responded

Stuart.walman, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2023

I drove from Atlanta to get my car serviced. ....best service ever. Love this dealership More

by jimscott51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
May 19, 2023 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 17, 2023

Outstanding Service Dept with text and video updates, complimentary detailing, and spacious waiting area with beverages & snacks. Service Advisor Kathy Harmon made my experience worry & stress-free. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
May 19, 2023 -

Hendrick Lexus Charleston responded

Sharon, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 15, 2023

Zayn, Floyd and Rob D are the best they took great care of my Miata and were kind enough to explain oil pressure to me! More

by Laney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen, Floyd Patterson, Zayne Wilson
Report | Print
May 17, 2023 -

Hendrick Lexus Charleston responded

Laney, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

May 15, 2023

Bill Ferguson make tasking my car in for service a pleasurable experience. Lexus makes the entire experience better. More

by wputmanjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
May 17, 2023 -

Hendrick Lexus Charleston responded

Wputmanjr, we are so happy to read such a great review about Hendrick Lexus Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

May 12, 2023

Maintenance went very well (1st one), the wait was minimal (1hr), and the customer waiting lounge was second to none I’ve experienced in the past. My Rep (Justin), went above and beyond with professio More

by 3Samuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
Report | Print
May 16, 2023 -

Hendrick Lexus Charleston responded

3samuell, we are so happy to read such a great review about Hendrick Lexus Charleston!

May 10, 2023

Kathy in the service department is wonderful. She is always helpful, pleasant, informative and accommodating. More

by Blm11122011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
May 12, 2023 -

Hendrick Lexus Charleston responded

Blm11122011, we are so happy to read such a great review about Hendrick Lexus Charleston! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2023

I always receive great service when I bring the RX in for required service any provided a loner More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
May 12, 2023 -

Hendrick Lexus Charleston responded

Rich, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 10, 2023

Competent and capable service experience. Everything was done very professionally and on time. Very satisfied. More

by Paulahmci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
Report | Print
May 12, 2023 -

Hendrick Lexus Charleston responded

Paulahmci, we are so happy to read such a great review about Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2023

Floyd Patterson knocked it out of the ring again. His service was exceptional very pleasant to work with. Highly recommend Floyd. More

by Petesdeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
Report | Print
May 12, 2023 -

Hendrick Lexus Charleston responded

Petesdeli, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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