Back

Hendrick Lexus Charleston

Charleston, SC

4.9
1,853 Reviews

2424 Savannah Highway

Charleston, SC

29414

Directions

By Type

Showing 1,853 reviews

May 03, 2023

The employees are both professional and friendly. The job was finished within the promised time frame. Very nice waiting area. More

by SSqc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
May 05, 2023 -

Hendrick Lexus Charleston responded

Ssqc, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2023

Quick and efficient . I really appreciated the vacuum and car wash in addition to setvice More

by Mots7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 05, 2023 -

Hendrick Lexus Charleston responded

Mots7, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 02, 2023

Matthew and Delaney were very helpful and pleasant. Both of them were very pleasant and easy to deal with. More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Valsko and Delaney Andrews, Zephyr Chmura
May 04, 2023 -

Hendrick Lexus Charleston responded

Michelle, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Hendricks Lexus is very customer oriented and always strives to exceed expectations! This was no exception Chase Fraser provided outstanding service and always has a smile on his face! More

by BillKil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Souris, Chase Fraser
May 03, 2023 -

Hendrick Lexus Charleston responded

Billkil, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Service is always a positive experience at Hendrick Lexus Charleston. Service Advisor Bill Ferguson always anticipates my needs and takes care of them before I ask. Easy in, easy out, all faces friendly an More

by Pam29466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 04, 2023 -

Hendrick Lexus Charleston responded

Pam29466, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

May 01, 2023

We had a great experience at Hendrick Lexus when buying our new car. Terrence provided updates about our vehicle's status as it shipped to us. The entire staff was helpful as we learned about the car and t More

by Driving Mama
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Zephyr Chmura
May 04, 2023 -

Hendrick Lexus Charleston responded

Driving Mama, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

April 29, 2023

prompt service ,gave best price ,great staff to work with ,fast and very professional we would buy a car there again More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Adamek
May 01, 2023 -

Hendrick Lexus Charleston responded

Tom, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2023

Never owned a Lexus before but I am very happy with all the services i have recieved. From the buying process, the finance process and now the first service. Everyone I talk to at the dealership seems inve More

by davidray47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
May 01, 2023 -

Hendrick Lexus Charleston responded

Davidray47, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2023

Great job as always! Keep up the outrageous customer service! Special appreciations to Bill Ferguson and Raymond Rhett. More

by Jeannette Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett, Bill Ferguson
May 01, 2023 -

Hendrick Lexus Charleston responded

Jeannette Glenn, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2023

I have been going to this dealership for many years and have always had the best experience. Their personnel are very friendly and professional and the facilities are top notch. More

by hbomb26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zayne Wilson
Apr 27, 2023 -

Hendrick Lexus Charleston responded

Hbomb26, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

...
41
...