Hendrick Lexus Charleston

new car purchase smooth and without stress. only issue was long wait for vehicle to get to the dealership, which was out of the dealership's control. only issue was long wait for vehicle to get to the dealership, which was out of the dealership's control. More

Purchased our car in 2020. Wanted to get serviced there but always wanted to 2 or 3 weeks out for basic service. That’s a no go for us, when there’s a Toyota deal shop 4 miles Wanted to get serviced there but always wanted to 2 or 3 weeks out for basic service. That’s a no go for us, when there’s a Toyota deal shop 4 miles from my job that gets me in and out in 45 minutes. I was told things were better and gave them another try for service. Pretty good time but the technician never reset the maintenance minder. Getting better but not quite great service. More

Kathy Harmon has been my service advisor for years. She’s absolutely top notch from a to z. Customers and the dealer are fortunate to have her available to them for auto maintenance. Would recommend he She’s absolutely top notch from a to z. Customers and the dealer are fortunate to have her available to them for auto maintenance. Would recommend her to any new customer prospect. More

Service was very slow this trip. I don’t mind waiting for two hours but three hours is a long time. Your prices on your tires are way over priced. You used to have competitive prices I don’t mind waiting for two hours but three hours is a long time. Your prices on your tires are way over priced. You used to have competitive prices on tires now you are about three to four hundred dollars more. More

30,000 mile service. Kathy, service representative was very nice and professional to deal with. Explained everything that would be done at this service. Once service was Kathy, service representative was very nice and professional to deal with. Explained everything that would be done at this service. Once service was finished she was quick to get me out the door. Perfect service! More

Sales were excellent, service was excellent, great place to purchase a auto, if you are in the market for a Lexus, this is a great place to begin your search! to purchase a auto, if you are in the market for a Lexus, this is a great place to begin your search! More

I had a great experience working with Terrance in the purchase of my car. He was very friendly and helpful. The entire process was smooth and painfree! I highly recommend this dealership!! purchase of my car. He was very friendly and helpful. The entire process was smooth and painfree! I highly recommend this dealership!! More

The staff was extremely professional . Nick Judkins was very helpful .Advising on work to be done and probable cost. Maintenance staff excellent Nick Judkins was very helpful .Advising on work to be done and probable cost. Maintenance staff excellent More

The dealership is always friendly, efficient and thorough. Cole is excellent at his job. I highly recommend this service center to all who have Lexus vehicles. thorough. Cole is excellent at his job. I highly recommend this service center to all who have Lexus vehicles. More

John Totaro was wonderful, he made the experience very easy in getting me a new car/lease. easy in getting me a new car/lease. More