Hendrick Lexus Charleston

Provided prompt, professional, and courteous service. All of the employees I encountered were friendly. The waiting lounge was very clean and quiet. The gentleman servicing the area was very kind, welc All of the employees I encountered were friendly. The waiting lounge was very clean and quiet. The gentleman servicing the area was very kind, welcoming and helpful. He seems to take pride in his work and kept the refreshment area exceptionally clean and tidy. More

Exceptional service from start to finish. Highly recommend them if you need your car worked on. Highly recommend them if you need your car worked on. More

Hendrick Lexus is a fantastic dealership. From sales, to finance and most importantly the service department, everyone treats you like family. It’s a pleasure dealing with them. Cole Ry From sales, to finance and most importantly the service department, everyone treats you like family. It’s a pleasure dealing with them. Cole Rymer, my service consultant always does a great job in handling our service needs. He is a tremendous asset to Hendrick Lexus. More

Excellent service every visit. Courteous staff nice waiting lounge. Knowledgeable staff. And always ready to answer any question Courteous staff nice waiting lounge. Knowledgeable staff. And always ready to answer any question More

Great service department, I loved the video texted me while I waited in the lounge by the servicer. while I waited in the lounge by the servicer. More

Always an exceptional experience! First Class Service from everyone you come in contact with at Hendrick. First Class Service from everyone you come in contact with at Hendrick. More

I was very happy with my car buying experience from beginning to end. I left the dealership with exactly the car I wanted and very step of the transaction went smoothly and quickly. I have bought a Lex beginning to end. I left the dealership with exactly the car I wanted and very step of the transaction went smoothly and quickly. I have bought a Lexus from this dealership before and have always found them to be helpful and professional. More

Kathy Harmon was great and easy to deal with as usual. Love the little video walk around they provide. Love the little video walk around they provide. More

I just had another AWESOME experience purchasing my new IS550F at Hendrick Lexus Charleston. This is a "class-act" dealership from the top down; what makes it a flagship amongst all dealerships is the peo IS550F at Hendrick Lexus Charleston. This is a "class-act" dealership from the top down; what makes it a flagship amongst all dealerships is the people. My Salesman Joseph's professionalism and customer service are second to none, My Technology Advisor Kaitlyn is extremely knowledgeable and ensures that the customer is 110% satisfied with the technology of the product delivered to the customer. And my Finance Manager Zephyr knows how to help the customer and provide the best outcome for the customer during the purchasing experience. I have been purchasing and servicing my Lexus' at this dealership for many years, primarily because of the people! Thank you for making me feel special during this purchasing experience!!! More

This dealerships staff was extremely welcoming, very professional and southern hospitality at its best!! Thanks for a great experience while getting my Lexus maintenanced! professional and southern hospitality at its best!! Thanks for a great experience while getting my Lexus maintenanced! More