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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,853 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,853 reviews

February 25, 2023

Thanks for always taking wonderful care of my Lexus with great service and professional staff! More

by C Dougherty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
Report | Print
Feb 27, 2023 -

Hendrick Lexus Charleston responded

C Dougherty, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!

February 24, 2023

They’re always very pleasant and accommodating. The wait time for the service they provided was accurately stated. More

by Sloane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
Feb 27, 2023 -

Hendrick Lexus Charleston responded

Sloane, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

February 24, 2023

Always excellent service and Bill Ferguson, my service manager, is always friendly, professional and knowledgeable. Any and all my questions or concerns are addressed. More

by Nick Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
Feb 27, 2023 -

Hendrick Lexus Charleston responded

Nick Joseph, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

February 23, 2023

Car would not be ready so they provided a loaner car. Waiting room was perfect- comfortable with nice amenities. Service on car was excellent. I liked the video inspection More

by lark848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
Feb 26, 2023 -

Hendrick Lexus Charleston responded

Lark848, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 23, 2023

Sumter DeBrux handled our transaction from start to finish. We were very satisfied with all aspects of our business with Sumter and Hendrick Lexus. Very rewarding experience! More

by twackerman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux
Report | Print
Feb 26, 2023 -

Hendrick Lexus Charleston responded

Twackerman1, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

February 22, 2023

Excellent care team. They had compassion and really ensured that I remained in car comfort. More

by nitac44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Report | Print
Feb 26, 2023 -

Hendrick Lexus Charleston responded

Nitac44, we are so happy to read such a great review about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 22, 2023

Such a pleasure to do business with! my car buying experience with smooth and efficient. And I love my vehicle! More

by sp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ross Adamek, Zephyr Chmura
Report | Print
Feb 26, 2023 -

Hendrick Lexus Charleston responded

Sp, we really appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

February 15, 2023

Service was accurate and efficient. Chase explained everything that needed to be done and the cost of it all. More

by hannah.katzman1995
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Feb 18, 2023 -

Hendrick Lexus Charleston responded

Hannah.katzman1995, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2023

Great service - Chase was exceptional in resolving my maintenance issues and very professional and friendly. Thank you. More

by sclements0330
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Feb 18, 2023 -

Hendrick Lexus Charleston responded

Sclements0330, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2023

Chase was upbeat, helpful, clear about my car's repair, quick to respond via text (much appreciated), and quickly got me back on the road. More

by contactthemightyquinn
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Feb 18, 2023 -

Hendrick Lexus Charleston responded

Hello Contactthemightyquinn, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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