Hendrick Lexus Charleston

when i arrived i was quickly greeted by NICK JUDKINS he spent time reviewing what the service would be and how long it would take he showed me to the waiting area and told me it would take about an hour spent time reviewing what the service would be and how long it would take he showed me to the waiting area and told me it would take about an hour to finish the service Nick is a very knowledgeable and friendly [ a real keeper] i have been a Lexus costumer for 25 years buying 4 new cars in N Y, N J and now in S C all great Esperance's this visit is on the top of the list also the service was done in 35 minutes the show room service area and lounge are top shelf More

The service I have gotten at Hendrick Lexus has always been excellent. Chase Fraser my Service Consultant was friendly and courteous and made sure all my service needs and questions were met to my satisf been excellent. Chase Fraser my Service Consultant was friendly and courteous and made sure all my service needs and questions were met to my satisfaction. More

Excellent customer service, I always feel welcomed. My service agent, Nick Judkins, does a wonderful job and makes me feel like a valued customer. My service agent, Nick Judkins, does a wonderful job and makes me feel like a valued customer. More

Was not a very pleasant experience. Probably will not return because Of poor communications with service. Probably will not return because Of poor communications with service. More

Excellent customer service provided by Chase Fraser, the Service Consultant. He explained in detail what should be done in near future. Great experience! Service Consultant. He explained in detail what should be done in near future. Great experience! More

Bill is a new service rep for me and has continued the excellent service provided by Jared, excellent service provided by Jared, More

Very professional and helpful! We had a pleasant experience with multiple employees willing to help us out. We had a pleasant experience with multiple employees willing to help us out. More

excellent service and information on my vehicle! Enjoyed the video! Also appreciated the value for a possible trade at a later date! Thank you Fran Dionne Enjoyed the video! Also appreciated the value for a possible trade at a later date! Thank you Fran Dionne More

Bill Ferguson has always been helpful in getting in timely appointments for us and the service has always been good. timely appointments for us and the service has always been good. More

Hendrick Lexus dealership’s service waiting area is the best I’ve ever seen. It is so comfortable and accommodating with snacks and drinks. Chase Fraser, my service manager sent text updates and videos of best I’ve ever seen. It is so comfortable and accommodating with snacks and drinks. Chase Fraser, my service manager sent text updates and videos of my car service.My only criticism is I wish the dealership was closer to me. It is worth the drive, however. This is my 4th Lexus SUV and this dealership is the best. The sales people are excellent too! Thank you! More