
Hendrick Lexus Charleston
Charleston, SC
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Fantastic customer service always. Thank you Bill Ferguson & Pat Welsh with any question regarding my vehicle and service needed Thank you Bill Ferguson & Pat Welsh with any question regarding my vehicle and service needed More
We had a window issue with our 2017 Lexus and was told that our extended warranty did not cover the parts and labor. In working with our service person, Chase Fraser. he was able to gain approval to cover that our extended warranty did not cover the parts and labor. In working with our service person, Chase Fraser. he was able to gain approval to cover the expense as the warranty cost nearly $5K and this was our second Lexus. Chase was punctual, thorough and very professional in our dealing with him. Thank you Chase! More
We had a phenomenal experience working with our Sales Consultant, Wilbur Wiggins and Zephyr in finance!!! Wilbur and the entire team went above and beyond to ensure my mother received the best offer and Consultant, Wilbur Wiggins and Zephyr in finance!!! Wilbur and the entire team went above and beyond to ensure my mother received the best offer and was happy with her purchase! He was very detailed and patient throughout the entire process. Wilbur even worked on his day off to ensure all of our questions were answered. Wilbur is prompt, professional, courteous and genuine!!! He is THE BEST and our forever Lexus Consultant!!! THANK YOU, WILBUR and the entire Lexus team!!! More