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Hendrick Lexus Charleston

Charleston, SC

4.9
1,855 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,855 reviews

January 15, 2023

Purchased my vehicle here. Always go here for my service. Whether I get a loaner vehicle or wait at the service center, the experience is always pleasant and hassle free! More

by Susan
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jan 20, 2023 -

Hendrick Lexus Charleston responded

Susan, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

January 14, 2023

Nick Judkins provided the best service we have ever received at a car dealership. He kept us informed of the status of the repair from start to finish. 5 stars does not give him enough credit, we will More

by DRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Judkins
Jan 20, 2023 -

Hendrick Lexus Charleston responded

Drich, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2023

Knowledge and efficient in the process of buying a car. Really personable people to work with. Great experience! Recommend them to anyone. More

by jgregjohnson
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
kimberly pereira, Cole Beaver, Amanda Oberhaus
Jan 20, 2023 -

Hendrick Lexus Charleston responded

Hello Jgregjohnson, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

January 13, 2023

Outstanding and thanks for everything . It’s only me so trying to arrange for someone to pick me up is very stressful but Zayne made it very pleasant . Many thanks More

by Reneetrpp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro
Jan 20, 2023 -

Hendrick Lexus Charleston responded

Reneetrpp, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 13, 2023

My second time purchasing a car from here and the experience was excellent yet again. Wasn’t expecting anything less. Sumter my sales guy was awesome as usual. My finance manager was great as well ve More

by Aliciasaniah22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Cody Goodman
Jan 20, 2023 -

Hendrick Lexus Charleston responded

Aliciasaniah22, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 12, 2023

Chase Fraser provided excellent service! He was friendly, direct, and understanding of my circumstances and was not aggressive or pushy. I would highly recommend him. More

by kirk.matenaer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jan 18, 2023 -

Hendrick Lexus Charleston responded

Hi Kirk.matenaer, thank you so much for your positive comments about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

January 12, 2023

Rick Hendrick Lexus Service in West Ashley, SC is very efficient, friendly, and thorough. The waiting area has all the comforts of home (snacks, internet, tv, comfortable chairs, computer area, etc.). C More

by MikeP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jan 18, 2023 -

Hendrick Lexus Charleston responded

Mikep, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

January 12, 2023

Wilbur Wiggins, my sales person at the Lexus Charleston dealership was very helpful in the completion of the purchase of my new vehicle. He followed through on all the promises that he made. He was very kn More

by Donandersenservices
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jan 18, 2023 -

Hendrick Lexus Charleston responded

Donandersenservices, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2023

Service was great but a bit expensive! they were very accommodating by giving us a loaner because service would last longer because of a ordered part! Did loose our keys but eventually fo More

by ppawlak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
Jan 18, 2023 -

Hendrick Lexus Charleston responded

Hello Ppawlak, thank you; we appreciate your feedback! sorry for the inconvenience. We will talk to them team.

January 10, 2023

Ross made the purchase very easy, and it was actually enjoyable to buy our new car! More

by LGertner
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ross
Jan 12, 2023 -

Hendrick Lexus Charleston responded

Lgertner, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

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