
Hendrick Lexus Charleston
Charleston, SC
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Your team was excellent. My car was taken for maintenance right on time. I was sent a video of what was looked at. The work took the time that you told me to expect. Than My car was taken for maintenance right on time. I was sent a video of what was looked at. The work took the time that you told me to expect. Thank you so much for keeping my car checked for safety. Thank you also for the very nice cleaning inside and car wash. More
I was checked in within 5 minutes of my arrival. The checkin was flawless. I received my call to come pick up the car and was sent a short video of my car which showed what was wrong or needed. I pi The checkin was flawless. I received my call to come pick up the car and was sent a short video of my car which showed what was wrong or needed. I picked it up with no wait time. It was one of the best visits. Thank you to everyone at the dealership. More
Excellent service as always. Chase Fraser greeted me at my car, set up a ride to get me back to my job, and made the process as smooth as possible. True professionalism! Chase Fraser greeted me at my car, set up a ride to get me back to my job, and made the process as smooth as possible. True professionalism! More
Everyone from the lady who answered the phone to the Sales Agent Linda, the sales manager and the finance department were wonderful. They even stayed til 8 pm to keep me from having to drive back the ne Sales Agent Linda, the sales manager and the finance department were wonderful. They even stayed til 8 pm to keep me from having to drive back the next day. Fair trade and fair sales price. Highly recommend! More
I'm not good at writing reviews, but I have to say that Hendrick Lexus on Savanna Hwy gave me excellent treatment and service. Since I entered the dealership and they made me welcome. The employees, all Hendrick Lexus on Savanna Hwy gave me excellent treatment and service. Since I entered the dealership and they made me welcome. The employees, all very attentive, directed me to the front counter where they welcomed me with a smile, as did Mr. Sumter, who attended me and accompanied me to do the test drive with my son. He was very friendly, courteous, he knows his work very well and is knowledgeable about the brand he sells. Like Cole (I hope I spelled his name correctly if not I apologize) also very knowledgeable of his work in the financing area, he helped me get a fair offer based on my specifications. He is a very friendly, attentive and helpful person. I have to say that they are all very professional, they value your time since their service was precise and fast, it went beyond my expectations. The girl who helped ( I forgot her name) me sync the phone with my new vehicle and explained several of the features and how to use them was also very friendly and professional. In a few words, I recommend them 200%, their professionalism goes beyond, they are excellent. Also Mr. Morrell, very friendly and courteous. Thanks to all. More
Mr. Bill Ferguson was able to service both of my vehicles in a very short time with Profound and Proficient knowledge, incredible customer service, exceptional courtesy, clear and consistent communication. H in a very short time with Profound and Proficient knowledge, incredible customer service, exceptional courtesy, clear and consistent communication. His transparency was Extraordinary! Bill is a Genius! More