Hendrick Lexus Charleston

Treated very well! Linda did a great job, I hope our service goes well too. Thanks! Linda did a great job, I hope our service goes well too. Thanks! More

Easy to see how much the employees care about their product. Wilbur Wiggins and team were professional and committed. product. Wilbur Wiggins and team were professional and committed. More

Great customer service! A very courteous and professional team. In and out in a timely manner. Nice waiting room. If anything, I dislike the multiple follow-up calls askin A very courteous and professional team. In and out in a timely manner. Nice waiting room. If anything, I dislike the multiple follow-up calls asking how the service was. More

My recent experience in the service department was great! It was actually a stress-free experience with Chase Fraser's help. I had problems with my insurance card expiration date. I had the old one in my It was actually a stress-free experience with Chase Fraser's help. I had problems with my insurance card expiration date. I had the old one in my wallet. Chase has the patience of Job and waited for me to receive via email the current card on my iphone. During the wait he politely excused himself to help others. Pleasantly multitasking is a good trait to have in the busy service department when you bring in your Lexus. Chase showed the same respect to me as to all the employees in his desk area. On my departure he explained the bill and follow-up future service to me in a concise timely manner. He is my point of contact in the future in this service department along with John Totaro in sales. Thank you for the wonderful Lexus Customer service!!! More

Each time I bring my car in for maintenance I find the stuff to be professional and friendly and have never had a problem with the work done on my car. stuff to be professional and friendly and have never had a problem with the work done on my car. More

I recently purchased a 2019 GX460 that we couldn’t be any happier with. Linda made our experience really special as the car was a surprise for my wife! Thank you to the entire Lexus team for their fantastic happier with. Linda made our experience really special as the car was a surprise for my wife! Thank you to the entire Lexus team for their fantastic customer service! More

Always gives excellent service. Courteous customer service, friendly staff, always maintains my vehicle with the best care. Courteous customer service, friendly staff, always maintains my vehicle with the best care. More

excellent experience; easy service call- on time and the car for my use during the service call was excellent car for my use during the service call was excellent More

Had my RX350 serviced last week for the 15000 service. Kathy Harmon was my rep. and as usual everything was handled well and on time. I think she and the dealership are true professionals. Steve Hill Kathy Harmon was my rep. and as usual everything was handled well and on time. I think she and the dealership are true professionals. Steve Hill More

Darryl Fort and his team have the best service in Charleston. Always consistent and accommodating. Thank you! Charleston. Always consistent and accommodating. Thank you! More