Hendrick Lexus Charleston

Darryl Fort and his team have the best service in Charleston. Always consistent and accommodating. Thank you! Charleston. Always consistent and accommodating. Thank you! More

Excellent purchase experience of our 2022 RX350L. Our salesperson (Amanda Oberhaus) provided timely and professional support from start to finish including navigating through all the required paperwo Our salesperson (Amanda Oberhaus) provided timely and professional support from start to finish including navigating through all the required paperwork. The dealership also home delivered our new vehicle and picked up our trade-in vehicle. More

If I could give more than 5 stars. I would. Chase F. and the rest of the service team was fantastic to work with for my first maintenance service appointment!! Still loving my Lexus. I would. Chase F. and the rest of the service team was fantastic to work with for my first maintenance service appointment!! Still loving my Lexus. More

It took me six months to make my purchase, thank you Linda and Terrance for your patience and understanding. I wanted my first Lexus purchase to be the right one. Linda and Terrance for your patience and understanding. I wanted my first Lexus purchase to be the right one. More

Outstanding customer service aling with a loaner car made a great experience. Found problem and sent a video of work. Even washed the car. Had everything done by end of the day. a great experience. Found problem and sent a video of work. Even washed the car. Had everything done by end of the day. More

My service consultant was Chase Fraser and he provided a 1st class encounter. The entire facility was immaculate and the waiting room made it seem like no wait at all. However, I experienced a bit of stic 1st class encounter. The entire facility was immaculate and the waiting room made it seem like no wait at all. However, I experienced a bit of sticker shock when pricing out a replacement for a damaged tire. More

My regular Service Advisor was not available for my appointment today and Bill Ferguson handled my service needs with professionalism. He new what I need and got all items in my check list completed qu appointment today and Bill Ferguson handled my service needs with professionalism. He new what I need and got all items in my check list completed quickly. Less than 1 hour - as promised. I highly recommend Hendrick Lexus Charleston. Happy Lexus Owner More

Chase Fraser could not have been more helpful. He answered all my questions and my 15,000 mile check up was done in a very timely manner. He answered all my questions and my 15,000 mile check up was done in a very timely manner. More

The Service Advisor kept me informed about my vehicle's readiness, plus I was taught how to operate the power rear door kick sensor. She even parked my car while I was waiting for my stepson to arrive wit readiness, plus I was taught how to operate the power rear door kick sensor. She even parked my car while I was waiting for my stepson to arrive with his car for scheduled service. More

Great experience, car was ready on time. The dealership was clean with excellent amenities. The Service Advisor greeted me immediately upon my arrival. The dealership was clean with excellent amenities. The Service Advisor greeted me immediately upon my arrival. More