Hendrick Lexus Charleston

Great Service with a smile. Had a loaner car and was told my car would not be finished until 4pm - it was 8:30 and I was in for an oil change and rotation. i explained that I w Had a loaner car and was told my car would not be finished until 4pm - it was 8:30 and I was in for an oil change and rotation. i explained that I was from Myrtle Beach and my dog would need her insulin shot by then. My car was finished with a smile at 10:30. Thank you very much! More

Got in (Hendrix), @ 1400, made our purchase and was out before 1700, loved it no hassle getting every reasonable discount we deserved, job well done! before 1700, loved it no hassle getting every reasonable discount we deserved, job well done! More

Excellent people, service advisor and service manager. First class service. My family all Drive Lexus. First class service. My family all Drive Lexus. More

Terrance was awesome and my experience for this purchase was a 10+. This is the 2nd purchase I’ve made with Terrance and he made the buying experience effortless for me. There were several delicate personal was a 10+. This is the 2nd purchase I’ve made with Terrance and he made the buying experience effortless for me. There were several delicate personal situations going on at the time and through it all Terrance was so patient and understanding and worked with me to get the deal done. He had a car ordered and delivered within a week’s time and I will sing his praises until The next time I purchase a newer Lexus. Thank you Terrance for all your help. I LOVE my ES…..God bless you and yours. Debbie B More

Cole Rymer and his team at Hendrick Lexus could not have been nicer! Great job with my 30 k mile service. Thank you!! been nicer! Great job with my 30 k mile service. Thank you!! More

Best service I've received at an auto dealership. Glad I bought what I did. No regrets. Glad I bought what I did. No regrets. More

Todd Morgan and his team were great! My wife and I are now proud of two new cars and extremely happy!! Thanks again y’all!! My wife and I are now proud of two new cars and extremely happy!! Thanks again y’all!! More

Chase Fraser my new rep did a great job getting me in and out quickly took care of my service out quickly took care of my service More

Great with updates! Always super helpful and friendly and they are great with letting you know things as soon as possible! Always super helpful and friendly and they are great with letting you know things as soon as possible! More

I purchased my 2021 Lexus RX 350 & have it serviced here @ Lexus of Charleston every 5k Miles. I’ve always had a great customer service experience. Today 12/7/22 was no exception, Chase Fraser attended me i @ Lexus of Charleston every 5k Miles. I’ve always had a great customer service experience. Today 12/7/22 was no exception, Chase Fraser attended me in the Service Dept. & did a great job making sure that I was checked in & kept me up to date on the progress. Thanks Chase ! More