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Hendrick Lexus Charleston

Charleston, SC

4.9
1,905 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,905 reviews

December 07, 2022

I purchased my 2021 Lexus RX 350 & have it serviced here @ Lexus of Charleston every 5k Miles. I’ve always had a great customer service experience. Today 12/7/22 was no exception, Chase Fraser attended me i More

by Mr Caro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Dec 13, 2022 -

Hendrick Lexus Charleston responded

Mr Caro, we are so happy to read such a great review about Hendrick Lexus Charleston! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 07, 2022

Great with updates! Always super helpful and friendly and they are great with letting you know things as soon as possible! More

by Hanna Reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser, Floyd Patterson
Dec 13, 2022 -

Hendrick Lexus Charleston responded

Hanna Reynolds, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 05, 2022

Kaitlyn Eich and Nick Judkins are wonderful humans! Thank you for the top notch service. More

by Mbeckerling
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Eich, nick judkins
Dec 07, 2022 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 05, 2022

Very nice and accommodating. Chase Fraser was great to me and my grandsons. He made sure we were taken care of More

by Suzannabug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase fraser
Dec 07, 2022 -

Hendrick Lexus Charleston responded

Hello Suzannabug, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 02, 2022

Everything was done correctly and within the time it was promised. Waiting room was quiet and well stocked with drinks and snacks. More

by Kevin M
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Judkins
Dec 04, 2022 -

Hendrick Lexus Charleston responded

Kevin M, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

December 02, 2022

I have yet to be disappointed with the service at Hendrick Lexus and rate Chase Fraser with Five Stars. More

by Jim Nichols
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Dec 04, 2022 -

Hendrick Lexus Charleston responded

Jim Nichols, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

December 01, 2022

The service to my vehicle was quick and seamless. Everyone I encountered was friendly and professional, especially Chase Fraser, the service representative who handled my visit. More

by jessaqui
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Dec 02, 2022 -

Hendrick Lexus Charleston responded

Jessaqui, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2022

While on a fact finding mission for a 2022 or 2023 RX350/RX350L, LINDA BARRY of Hendrick Lexus Charleston assisted us with a complete comparison rundown, test drive, and availability of both model yea More

by Sharon
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Dec 01, 2022 -

Hendrick Lexus Charleston responded

Sharon, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2022

Kathy Harmon was great as always. Got me in and out for my 25k mile service. Explained all services performed. Love this dealership More

by john.crawford57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Dec 01, 2022 -

Hendrick Lexus Charleston responded

John.crawford57, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

November 27, 2022

Great service and always quick and courteous. I recommend Hendricks lexus to all the Lexus owners More

by Mhutchinson968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins, Nicholas Judkins
Nov 28, 2022 -

Hendrick Lexus Charleston responded

Mhutchinson968, we are glad we could help! We hope to see you soon!

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