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Hendrick Lexus Charleston

Charleston, SC

4.9
1,854 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,854 reviews

May 30, 2022

Great customer service! Jared even helped me move my car seat around when I had to unexpectedly pick my sick daughter up from daycare and didn’t have a free hand. More

by Gjwalton15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jun 01, 2022 -

Hendrick Lexus Charleston responded

Gjwalton15, we're so glad that we were able to go above and beyond your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 30, 2022

I am writing this review for the Hendrick’s Lexus Charleston service department, however this is specifically for Chase Fraser. He is an excellent Service center representative. I Highly recommend Ch More

by bbarberena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jun 01, 2022 -

Hendrick Lexus Charleston responded

Bbarberena, we are glad we could help! We're looking forward to your next visit with us!

May 28, 2022

I worked with John Totaro I found him to be professional and knowledgeable. If I could give him more stars I would! Thank you John. More

by Marjoriegraber60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Totaro
May 31, 2022 -

Hendrick Lexus Charleston responded

Marjoriegraber60, thank you for sharing your positive experience! We're looking forward to your next visit with us!

May 26, 2022

Lexus continued its fine service with my purchase of and follow-up technology “fine tuning” of a new NX. Linda Barry kept in close contact and Jared Young was most helpful and friendly. Lexus has taught me More

by MEL
Customer Service
Recommend Dealer
Yes
Employees Worked With
Linda Barry, Jared Young
May 27, 2022 -

Hendrick Lexus Charleston responded

Mel, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. If you have any further questions, please don't hesitate to reach out!

May 26, 2022

This is the third Lexus we have purchased from Hendrick Lexus Charleston. I had a great experience yesterday 5/25/2022 With James Le. He’s wonderful to work with as is the entire team at Hendrick. We see m More

by BillB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Le, Jared Young
May 27, 2022 -

Hendrick Lexus Charleston responded

Billb, reviews like this give us motivation and help us ensure we provide high-quality care. We hope you have a great day!

May 24, 2022

Tamara Tobin and her team have consistently provided outstanding service and support. We have two Lexus ES, 2004 and 2005. More

by tryan12547
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Tobin
May 25, 2022 -

Hendrick Lexus Charleston responded

Tryan12547, your wonderful feedback and rating mean a lot to us. Thank you, and have a fantastic day!

May 24, 2022

Jared Young is best service advisor . He is accurate with estimate of cost and job time. Car is always ready on or before time Thanks More

by edistoblauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 27, 2022 -

Hendrick Lexus Charleston responded

Edistoblauch, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

May 23, 2022

One of the many benefits of owning a Lexus is the full spectrum of care and record keeping they provide. Jared Young provided excellent service today when we brought our 2012 Lexus RX350 for regular maint More

by mtiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 24, 2022 -

Hendrick Lexus Charleston responded

Mtiv, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 20, 2022

Andrew Jur, my service advisor for almost 2 years, is the kind of service advisor you wish to meet at every dealership. Through each service experience for my 2013 Lexus ISF he has been accommodating, kn More

by Nicholas G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
May 22, 2022 -

Hendrick Lexus Charleston responded

Nicholas G, thank you so much for your high rating! Until the next time we meet, take care!

May 18, 2022

Had great conversation with Bill Ferguson about Lexus cars and service and what car would be best for me. More

by Lrsmith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 18, 2022 -

Lrsmith responded

Great service

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