Hendrick Lexus Charleston

My Lexus had an ignition coil malfunction while we were gone vacation. Hendrick saved me! gone vacation. Hendrick saved me! More

Very friendly polite staff. Jared Young was great. Terrific timely service. We'll keep coming back. Jared Young was great. Terrific timely service. We'll keep coming back. More

Just needed a new key fob and Jared Young made it happen with exceptional attention and a quick resolution of my request. He understood I wanted to get on my way as soon as possible without my asking and h with exceptional attention and a quick resolution of my request. He understood I wanted to get on my way as soon as possible without my asking and had my new fob ready faster than I got settled in the customer waiting area! His outstanding customer service was greatly appreciated. More

Excellent Sales & Service. This is my fourth car from them so you know I'm satisfied. Jared Young is great to deal with, especially knowledgeable since he formally was a Techn This is my fourth car from them so you know I'm satisfied. Jared Young is great to deal with, especially knowledgeable since he formally was a Technician- highly recommended! More

Professional yet personable is how I describe my experience at Hendrick Lexus Charleston. Jared Young was very knowledgeable and helpful concerning my car’s maintenance. The snacks, drinks, and cle experience at Hendrick Lexus Charleston. Jared Young was very knowledgeable and helpful concerning my car’s maintenance. The snacks, drinks, and clean restrooms are a bonus! I highly recommend this dealership for anyone who wants a great car (Lexus ) and ongoing wonderful customer service from their dealership! I give them a grade of A+. 🙂 More

Jared Young was my service manager today. He set proper expectations and was sure to communicate the details of the service. I always appreciate good communication and Jared delivered. I w He set proper expectations and was sure to communicate the details of the service. I always appreciate good communication and Jared delivered. I would recommend Lexus for both their sales and service. More

Jared Young was able to quickly work me in and resolve my issue within 24hrs. He has always been a pleasure to work. Great customer service. issue within 24hrs. He has always been a pleasure to work. Great customer service. More

THERE IS NOT A BETTER PERSON & SERVICE WRITER LIKE JARED YOUNG!! I WOULD NOT CHANGE ONE THING ABOUT HIM. HE ALWAYS HAS THE BEST ATTTITUDE. HE TAKES CARE OF YOU 100% NOT EVEN 99.9. ALL THE WAY TO THE YOUNG!! I WOULD NOT CHANGE ONE THING ABOUT HIM. HE ALWAYS HAS THE BEST ATTTITUDE. HE TAKES CARE OF YOU 100% NOT EVEN 99.9. ALL THE WAY TO THE 100. THANK YOU JARED !! THANK YOU FOR TAKING CARE OF MY CAR More

This was the second time I was in the service department and Jared Young was fantastic to work with. I came in for a new tire and he offered to have them perform my 10k service because I was close to it and and Jared Young was fantastic to work with. I came in for a new tire and he offered to have them perform my 10k service because I was close to it and then I wouldn’t have to come in again. Everything was smooth and easy- thank you! More

I have worked with Lexus of Charleston for many years because the service is over the top excellent. I just purchased a new car and wanted to extend my gratitude to Dane who found the exact car I wante because the service is over the top excellent. I just purchased a new car and wanted to extend my gratitude to Dane who found the exact car I wanted & to acknowledge and thank him for all his help to make this happen in a timely fashion! Zephyr their Finance Manager handled the paperwork with ease and professionalism. Also, Alex their Technology Specialist was terrific in explaining all the nuances of my new car. Top notch dealership for a reason. Excellent service all the way around! That's why I am a loyal & repeat customer! More