
Hendrick Lexus Charleston
Charleston, SC
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One of the many benefits of owning a Lexus is the full spectrum of care and record keeping they provide. Jared Young provided excellent service today when we brought our 2012 Lexus RX350 for regular maint spectrum of care and record keeping they provide. Jared Young provided excellent service today when we brought our 2012 Lexus RX350 for regular maintenance. 5-stars. More
Andrew Jur, my service advisor for almost 2 years, is the kind of service advisor you wish to meet at every dealership. Through each service experience for my 2013 Lexus ISF he has been accommodating, kn the kind of service advisor you wish to meet at every dealership. Through each service experience for my 2013 Lexus ISF he has been accommodating, knowledgeable, honest, fair and very pleasant to work with. He has always represented his team and Hendrick Lexus of Charleston in the most professional manner. I would recommend Andrew and Hendrick Lexus to anyone seeking a consistent and confidence inspiring experience when servicing their vehicle. More
When you call the service department of a dealership, you expect fast, indifferent service, that is somewhat profit driven. Not At Hendrick of Charlston!!!!! First I worked with Kaitlyn in technology, who expect fast, indifferent service, that is somewhat profit driven. Not At Hendrick of Charlston!!!!! First I worked with Kaitlyn in technology, who was patient, kind and abundantly clear at her instructions! Every question was answered completely and to my understanding! She is amazing! Then I worked with Bill Ferguson in service….again an employee who was determined to satisfy my needs! At no point during either conversation, did I feel as if I was interrupting them. They were awesome! Thank you so much! More
Sam Aby was the sales rep I worked with to purchase my new Lexus! He was fantastic. He was open, and willing to answer every question with enthusiasm and patience. He assisted in every single step, ens new Lexus! He was fantastic. He was open, and willing to answer every question with enthusiasm and patience. He assisted in every single step, ensuring my experience was a red carpet experience! If I could give him a 6, 7 or even 8 stars….I would! Thank you Sam for a terrific experience! More
This was the most awesome car buying experience I've ever had in my life. First and foremost my salesperson Donna Oliver was so attentive to my needs and she certainly gave me what I wanted, She was very th had in my life. First and foremost my salesperson Donna Oliver was so attentive to my needs and she certainly gave me what I wanted, She was very thorough, patient and made car buying easy. The gentlemen who assisted me with paperwork was outstanding as well. From the start they both were very welcoming and made my husband feel at ease. The dealership itself is top notch. The showroom is amazing! We traveled to hours and we;re so happy that we did! We'll definitely be repeat customers. More
Very friendly, accomodating staff,well stocked waiting room, vehicle is well taken care of and I particularly enjoy the video walk around they do every service visit. Jared young was a pleasure to work wi room, vehicle is well taken care of and I particularly enjoy the video walk around they do every service visit. Jared young was a pleasure to work with. More
This is the third car that we have purchased from Pat Welsh. We return to him each time because he is approachable, knowledgeable of products, has the ability to assess our needs and is very thorough and Welsh. We return to him each time because he is approachable, knowledgeable of products, has the ability to assess our needs and is very thorough and organized. Pat is why we’re so comfortable buying our cars at your dealership. He brought in Maria Fabian for technical support who was so very helpful while patiently explaining the car’s operation. The financial process with Zephyr was understandable and proficient. We are quite comfortable dealing with Pat and your organization. More
Amanda was amazing and helping me find the best vehicle for me and I truly love my Lexus RX hybrid thank you so much truly appreciate you taking care of me💗 for me and I truly love my Lexus RX hybrid thank you so much truly appreciate you taking care of me💗 More