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Hendrick Lexus Charleston

Charleston, SC

4.9
1,957 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,957 reviews

May 23, 2022

One of the many benefits of owning a Lexus is the full spectrum of care and record keeping they provide. Jared Young provided excellent service today when we brought our 2012 Lexus RX350 for regular maint More

by mtiv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 24, 2022 -

Hendrick Lexus Charleston responded

Mtiv, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Thanks again for taking the time to leave us this information about your recent visit. Take care!

May 20, 2022

Andrew Jur, my service advisor for almost 2 years, is the kind of service advisor you wish to meet at every dealership. Through each service experience for my 2013 Lexus ISF he has been accommodating, kn More

by Nicholas G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
May 22, 2022 -

Hendrick Lexus Charleston responded

Nicholas G, thank you so much for your high rating! Until the next time we meet, take care!

May 18, 2022

Had great conversation with Bill Ferguson about Lexus cars and service and what car would be best for me. More

by Lrsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 18, 2022 -

Lrsmith responded

Great service

May 16, 2022

When you call the service department of a dealership, you expect fast, indifferent service, that is somewhat profit driven. Not At Hendrick of Charlston!!!!! First I worked with Kaitlyn in technology, who More

by cindyinsc11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Zephyr Chmura, kimberly pereira, Bill Ferguson
May 18, 2022 -

Hendrick Lexus Charleston responded

Cindyinsc11, we're glad you had such a wonderful experience with us! We hope to see you soon!

May 14, 2022

Sam Aby was the sales rep I worked with to purchase my new Lexus! He was fantastic. He was open, and willing to answer every question with enthusiasm and patience. He assisted in every single step, ens More

by cindyinsc11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Zephyr Chmura
May 16, 2022 -

Hendrick Lexus Charleston responded

Cindyinsc11, reviews like this give us motivation and help us ensure we provide high-quality care. Until the next time we meet, take care!

May 09, 2022

This was the most awesome car buying experience I've ever had in my life. First and foremost my salesperson Donna Oliver was so attentive to my needs and she certainly gave me what I wanted, She was very th More

by Dee125
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Oliver
May 10, 2022 -

Hendrick Lexus Charleston responded

Dee125, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 09, 2022

Very friendly, accomodating staff,well stocked waiting room, vehicle is well taken care of and I particularly enjoy the video walk around they do every service visit. Jared young was a pleasure to work wi More

by tillmanlyndon42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 11, 2022 -

Hendrick Lexus Charleston responded

Tillmanlyndon42, thank you for the high star rating! Thank you again for the great review!

May 06, 2022

This is the third car that we have purchased from Pat Welsh. We return to him each time because he is approachable, knowledgeable of products, has the ability to assess our needs and is very thorough and More

by Bh3lam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Zephyr Chmura
May 09, 2022 -

Hendrick Lexus Charleston responded

Bh3lam, we're glad you had such a wonderful experience with us! We can't wait to see you again, have a great day.

May 04, 2022

Always awesome service at Lexus. Jared Young is fantastic to work with. I’ll definitely continue to get service here. More

by GuyA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
May 06, 2022 -

Hendrick Lexus Charleston responded

Guya, we're glad to hear you enjoyed your visit. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

May 04, 2022

Amanda was amazing and helping me find the best vehicle for me and I truly love my Lexus RX hybrid thank you so much truly appreciate you taking care of me💗 More

by joanholmes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Oberhaus
May 06, 2022 -

Hendrick Lexus Charleston responded

Joanholmes, thank you for the high star rating! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

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