
Hendrick Lexus Charleston
Charleston, SC
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Jared Young was our service rep. Courteous and professional from beginning to end. Clearly stated work to be accomplished which was completed early. Let me know what to expect at next service and professional from beginning to end. Clearly stated work to be accomplished which was completed early. Let me know what to expect at next service and when to expect more expensive service for brakes and tires. A pleasure working with him and Hendricks. More
This morning I took my new (to me) Lexus in for its first service under my ownership. I wasn't sure what to expect and was delighted with the service I received. Jared Young met me at the door in the service service under my ownership. I wasn't sure what to expect and was delighted with the service I received. Jared Young met me at the door in the service bay and asked if I had a preferred person to work with. I told him it was my first trip to Lexus and he walked me through everything quickly and professionally. The service video from the tech was outstanding and I felt like they truly took care of both my needs and that of the vehicle. Jared even transferred my groceries from the loaner to my vehicle when I returned to pick it up. This was such an exceptional experience and I'll definitely be going back. More
It is always a pleasure to be greeted with friendly people and a smile. Regardless of how busy iJared Young is always helpful and takes time with each one if his customers! He always goes above and be people and a smile. Regardless of how busy iJared Young is always helpful and takes time with each one if his customers! He always goes above and beyond to meet expectations!! More
Jared Young was very prompt, attentive, and polite during my service appointment. I waited in the pleasant lounge area and the service was performed in less time than originally scheduled. Thanks Jared! my service appointment. I waited in the pleasant lounge area and the service was performed in less time than originally scheduled. Thanks Jared! More
Sam Aby sold me my second car and he took care of every detail. I didn’t have to worry about a thing. Wonderful service! Kaitlin walked me through all the technology and was great! detail. I didn’t have to worry about a thing. Wonderful service! Kaitlin walked me through all the technology and was great! More