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Hendrick Lexus Charleston

Charleston, SC

4.9
1,881 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,881 reviews

December 07, 2021

Service dept. is outstanding, and my service advisor, Jared Young, very friendly thorough and accommodating. More

by wmurrah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 08, 2021 -

Hendrick Lexus Charleston responded

Wmurrah, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dec 09, 2021 -

Hendrick Lexus Charleston responded

Wmurrah, it's experiences like yours that really keep us motivated! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 07, 2021

This morning I took my new (to me) Lexus in for its first service under my ownership. I wasn't sure what to expect and was delighted with the service I received. Jared Young met me at the door in the service More

by AshleyS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 08, 2021 -

Hendrick Lexus Charleston responded

Hello Ashleys, thank you; we appreciate your feedback! We do hope we can be of assistance in the future. Take care!

December 07, 2021

Jared Young made my service visit a pleasure. He was professional, efficient, friendly and I was back in my car quickly. More

by Colleen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Gore, Jared Young
Dec 08, 2021 -

Hendrick Lexus Charleston responded

Hi Colleen, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you again for leaving us this response!

December 07, 2021

Jared Young is a pleasure to work with and always has my best interests at heart when servicing my cars at Lexus . I appreciate all his help ! More

by asseyv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 08, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

December 03, 2021

It is always a pleasure to be greeted with friendly people and a smile. Regardless of how busy iJared Young is always helpful and takes time with each one if his customers! He always goes above and be More

by kdc1309
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 06, 2021 -

Hendrick Lexus Charleston responded

Kdc1309, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2021

Jared Young was very prompt, attentive, and polite during my service appointment. I waited in the pleasant lounge area and the service was performed in less time than originally scheduled. Thanks Jared! More

by Odiewan
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 06, 2021 -

Hendrick Lexus Charleston responded

Odiewan, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. We're looking forward to your next visit with us!

November 30, 2021

The service department was great. Bill took the time to explain everything to this old girl. More

by Rblackmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Dec 01, 2021 -

Hendrick Lexus Charleston responded

Hi Mblackmon, thank you so much for your positive comments about Hendrick Lexus Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

November 30, 2021

Sam Aby sold me my second car and he took care of every detail. I didn’t have to worry about a thing. Wonderful service! Kaitlin walked me through all the technology and was great! More

by Lisamitch375
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaitlin, Sam Aby
Dec 01, 2021 -

Hendrick Lexus Charleston responded

Hello Lisamitch375, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 30, 2021

Had a great experience buying a car with Pat Welch at Hendrick Lexus of Charleston More

by Adamsroofingnc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Welsh
Dec 02, 2021 -

Hendrick Lexus Charleston responded

Hi Adamsroofingnc! We're so happy we were able to help you out! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 30, 2021

Nick was great In helping us out with our scheduled maintenance. He has a great personality, and always answers when we have a question about our Lexus. More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick judkins
Dec 02, 2021 -

Hendrick Lexus Charleston responded

Nancy, thank you so much for your high rating! If you have any further questions, please don't hesitate to reach out!

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