Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Hendrick Lexus Charleston
Charleston, SC
1,861 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 1,861 reviews
November 10, 2021
Jared was such a pleasure to work with. He was so courteous and friendly. It was an excellent experience coming into Lexus this week. Thank you all for taking care of my car.... courteous and friendly. It was an excellent experience coming into Lexus this week. Thank you all for taking care of my car.... More
by michelebayme
Employees Worked With
Jared Young
November 09, 2021
As always this dealership takes care of it's Lexus owners with pride and professionalism. My service rep, Jarred, was quick and efficient. He set me up with a loaner and explained work to be done, cost and with pride and professionalism. My service rep, Jarred, was quick and efficient. He set me up with a loaner and explained work to be done, cost and an accurate time frame. It's a hassle getting there from East Cooper but you just can't beat the service. Thanks for that. More
by wmffuller
Employees Worked With
Jared Young
November 09, 2021
Jared Young and hendrick lexus charleston were very courteous. Jared, my service representative, answered all my questions. #1 dealership and service representative in Charleston!! courteous. Jared, my service representative, answered all my questions. #1 dealership and service representative in Charleston!! More
by Tlkd1961
Employees Worked With
Jared Young
November 09, 2021
Hendrick Lexus of Charleston, Andrew Jur and staff are top notch. Phenomenal customer service and highly recommended!! top notch. Phenomenal customer service and highly recommended!! More
by Kristoffer
Employees Worked With
Darryl Fort, Tamara Tobin, Jared Young, nick judkins, Erik Schneider, Bill Ferguson, alex levy, Andrew Jur
November 09, 2021
I had my first service department appointment today. I was taken care of by Andrew Jur. He made sure that my concerns were dealt with at my appointment. He is very customer oriented and personable. It was was taken care of by Andrew Jur. He made sure that my concerns were dealt with at my appointment. He is very customer oriented and personable. It was a pleasant experience today...very professional. More
by Michele
Employees Worked With
Andrew Jur
November 09, 2021
Andrew Jur in the Service Dept is always professional, courteous, and easy to work with. He's an asset to your company. Sam Aby was helpful in showing me some new models and is working up a quote for me courteous, and easy to work with. He's an asset to your company. Sam Aby was helpful in showing me some new models and is working up a quote for me to view. The true stength lies within your service dept. Pat Welsh was my salesman the last time, and quite honestly had to do very little. Never really followed up to build a relationship. This was very different than what I experienced with the Lexus dealership in Augusta , GA. My salesman there, Scott Spivey, built relationships and was a pleasure to do business with. I don't feel that same culture here, and I spent my entire career building successful sales teams. Perhaps the product and service is enough to keep everyone happy with the numbers being generated. More
by wcolemanwv
Employees Worked With
Sam Aby, Andrew Jur
November 06, 2021
11/4/21 Went into get my 65000 maintenance done and wound up trading and upgrading from 2015 to 2018 work with Raymond Rhett, always a pleasure and pleasant man.. He took good care of me as always, overall e up trading and upgrading from 2015 to 2018 work with Raymond Rhett, always a pleasure and pleasant man.. He took good care of me as always, overall experience great and customer service ….keep up good work. Gloria B. 11/6 More
by Gloria
Employees Worked With
Raymond Rhett, nick judkins
