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Hendrick Lexus Charleston

Charleston, SC

4.9
1,956 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,956 reviews

March 09, 2022

Brought my new Lexus ES350 in for 1st service. Job done right, on time and car was washed Chase did a great job More

by Frank
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chase
Mar 11, 2022 -

Hendrick Lexus Charleston responded

Frank, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

March 04, 2022

My Service Representative Jared Young was outstanding and he is the reason I love Lexus. More

by Tom Fulmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 06, 2022 -

Hendrick Lexus Charleston responded

Hi Tom Fulmer, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 04, 2022

Jared Young did a fantastic job servicing our car, I have over 250,000 miles on it and runs like new. More

by Jon.olson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 06, 2022 -

Hendrick Lexus Charleston responded

Hi Jon.olson! We're so happy we were able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2022

Very good dealership. I only wish they were closer to where I live. Very happy with them. More

by trose53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 05, 2022 -

Hendrick Lexus Charleston responded

Hi Trose53, thank you so much for your positive comments about Hendrick Lexus Charleston! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

March 02, 2022

Recent service at Hendrick on my RX 350 and as usual great service! Jared Young is my service advisor and did a great job again, taking care of an unexpected issue and still got me on the road within th More

by rcm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, John Totaro, Jared Young
Mar 03, 2022 -

Hendrick Lexus Charleston responded

Rcm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you're ever in need of more help, please let us know!

March 01, 2022

I recently got my RX450HL serviced at Hendrick Lexus in Charleston and it was a phenomenal experience. Bill Ferguson personally helped ensure the process was a smooth one. Even though the dealership is a l More

by kategallagher72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 03, 2022 -

Hendrick Lexus Charleston responded

Kategallagher72, we're happy to hear you had such a positive experience with our team! We're looking forward to your next visit with us!

February 26, 2022

Purchased my 4th Lexus from Pat Welch at Hendricks Lexus Charleston SC. Cannot imagine going to another dealership for purchase or service. Pat is the most sincere, patient, knowledgeable and gracious sales More

by Cvjvmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, David Wagoner
Feb 27, 2022 -

Hendrick Lexus Charleston responded

Cvjvmom, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

February 26, 2022

I recently had service, Bill Ferguson was outstanding. He explained everything very well. He was able to do the repairs in a timely manner. More

by dealerrater
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Feb 28, 2022 -

Hendrick Lexus Charleston responded

B. Parker, we're glad you had such a wonderful experience with us! We hope to see you soon!

February 18, 2022

I had a wonderful experience when I bought my NX350. Linda Barry and Alex Busquet are very knowledgeable and very professional in their field.. Highly recommended. More

by Tararing56
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Feb 20, 2022 -

Hendrick Lexus Charleston responded

Hi Tararing56! We're so happy we were able to help you out! We can't wait to see you again, have a great day.

February 14, 2022

Jared Young operates on the same level as you would expect from a family member or a friend. He gives advice based on his knowledge and experience and as if he was the owner of the car. Excellent at ke More

by Deano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Feb 16, 2022 -

Hendrick Lexus Charleston responded

Deano, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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