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Hendrick Lexus Charleston

Charleston, SC

4.9
1,861 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,861 reviews

October 07, 2021

Routine service fine. Teresa got us connected on CarPlay, very knowledgeable and customer oriented. Exceeded our expectations! More

by Steve
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Teresa, Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Steve, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2021

Andrew Jur is outstanding service advisor. He is efficient, courteous and always committed to customers More

by edistoblauch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 10, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 07, 2021

Thanks for great service from Jarod Young! He sent updates through out the day on my car. More

by Julie Hood Batson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Hi Julie Hood Batson, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 06, 2021

James Le and the team were excellent. We love the car and are looking forward to future service. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Brian, James Le, david wagoner
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Bob, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

October 06, 2021

Anothe 5-star service visit with Jared Young. He makes you feel valued and always takes good care of me. More

by Wenhus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Wenhus, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 06, 2021

Excellent service provided by Andrew Jur and the Service Team. Andrew explained the process as I arrived and discussed the results (all good!) when the service was complete. 5-star rating! More

by John B
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 10, 2021 -

Hendrick Lexus Charleston responded

John B, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

October 06, 2021

Had another very pleasant trip to our local Lexus dealer for a 40K service. Andrew Our was most informative and did an excellent job in communicating what was going on. As usual there was nothing wrong, jus More

by paulgilbert65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Linda Barry, Andrew Jur
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Paulgilbert65, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2021

Had another great visit to Hendrix. Efficient, as always. comfortable surroundings. My expectations of timing are always exceeded. Thank you Andrew Jur. More

by jmillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Jmillar, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

October 06, 2021

Even though the dealership is undergoing a massive construction project, the service bay was unaffected. The doors opened promptly at 8am and I was out the door in a loaner car at 8:15. Jared Young g More

by Robert Newell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Robert Newell, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 05, 2021

Excellent service experience with Jared Young at Hendrick Lexus of Charleston. Jared had our loaner ready and paperwork was quickly completed. Our service was even finished earlier than expected. Shout out t More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark aka Superman , Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Amy, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

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