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Hendrick Lexus Charleston

Charleston, SC

4.9
1,861 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,861 reviews

October 05, 2021

I recently bought a Lexus from Linda Barry and it was the best car buying experience I've ever had. She was professional, knowledgeable, kind, and patient. I highly recommend her to anyone looking for a gr More

by Janicegordon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Hello Janicegordon1, thank you; we appreciate your feedback! Thank you again for leaving us this response!

October 05, 2021

Excellent service experience with service department and Jared Young. I didn't have an appointment but needed help and the team was kind, curteous and helpful - as always. More

by lreynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Hi Lreynolds, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 02, 2021

Consistently Excellent Professional Service. I like working with Jared Young, his previous background as a service technician allows him to easily explain any questions I have about what is being done More

by Leader77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Leader77, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

October 01, 2021

Staff, facility and maintenance performed were all top notch as expected from Lexus. Special shout-out to Andrew Jur, my Customer Service Rep, who was professional and informative. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Jim, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2021

It was a very good 20,000 mile service visit. I met Jared Young for the first time, and he was so very helpful and pleasant and really did his best to get me in and out quickly because he knew I was g More

by jennyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Jennyt, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

October 01, 2021

We are a two-Lexus family, and the service we receive from this dealer is one of the reasons. Today I met Jared Young who tracked down the warranty on my tire so I didn’t have to pay for a new one when More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

October 01, 2021

Jared Was very friendly even though he is a Philly fan Jared Was very friendly even though he is a Philly fan and I am a Braves fan. More

by Blguest60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Blguest60, thank you so much for your high rating! Until the next time we meet, take care! Go Philly!

September 30, 2021

My recent visit to the dealership Kevin Morrell goes above and beyond every time I’m there More

by Watkinsfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Totaro, Cali Young
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Watkinsfamily, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 30, 2021

If you ever need your vehicle serviced Tamara Tobin is by far the best. She really takes the time to make sure everything if wonderful. More

by Alw259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Tobin
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Alw259, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

September 30, 2021

Even though they are currently undergoing construction, the dealership made me feel right at home! More

by csomersd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry, david wagoner, alex levy
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Csomersd, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

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