
Hendrick Lexus Charleston
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,956 reviews
I've been blessed having Mr. Wilbur Wiggins lead the purchase of two vehicles for two of my daughters. One in April 2020 and the other just yesterday 12/8/21, He is always so professional and caring du purchase of two vehicles for two of my daughters. One in April 2020 and the other just yesterday 12/8/21, He is always so professional and caring during this process. Taking the time to put them at ease and walking them through the best buying experience ever! There are certainly salesmen, but Wilbur is more than that, in fact he is a man of integrity. It was such a pleasure working with him and Hendrick Lexus of Charleston. Thank you Mr. Wilbur for all you do for your customers and making us feel like family! Thank you Hendricks for hiring him!!!! More
Jared Young was our service rep. Courteous and professional from beginning to end. Clearly stated work to be accomplished which was completed early. Let me know what to expect at next service and professional from beginning to end. Clearly stated work to be accomplished which was completed early. Let me know what to expect at next service and when to expect more expensive service for brakes and tires. A pleasure working with him and Hendricks. More
This morning I took my new (to me) Lexus in for its first service under my ownership. I wasn't sure what to expect and was delighted with the service I received. Jared Young met me at the door in the service service under my ownership. I wasn't sure what to expect and was delighted with the service I received. Jared Young met me at the door in the service bay and asked if I had a preferred person to work with. I told him it was my first trip to Lexus and he walked me through everything quickly and professionally. The service video from the tech was outstanding and I felt like they truly took care of both my needs and that of the vehicle. Jared even transferred my groceries from the loaner to my vehicle when I returned to pick it up. This was such an exceptional experience and I'll definitely be going back. More
It is always a pleasure to be greeted with friendly people and a smile. Regardless of how busy iJared Young is always helpful and takes time with each one if his customers! He always goes above and be people and a smile. Regardless of how busy iJared Young is always helpful and takes time with each one if his customers! He always goes above and beyond to meet expectations!! More