Hendrick Lexus Charleston

Great customer service, with comforts in the new waiting room room More

Jared Young met us at the service center & took care of checking us in, getting us a loaner vehicle and setting up a tentative timeline. He kept us informed through the day and went the extra mile when the checking us in, getting us a loaner vehicle and setting up a tentative timeline. He kept us informed through the day and went the extra mile when they service required a little more time to complete. More

Andrew Jur checked me in for my RX350's 40K mi service appt on 8/18. He was pleasant, professional & processed req'd paperwork efficiently. He got me on my way in a loaner vehicle quickly & even took the appt on 8/18. He was pleasant, professional & processed req'd paperwork efficiently. He got me on my way in a loaner vehicle quickly & even took the time to tell me how to leave the dealership to catch a traffic light to travel N on hwy 17. My car was ready for me to pick up earlier than expected. Good experience. More

My experience with Hendrix based in the purchase of my vehicle was 100% satisfaction with Sumter deBrux as my salesman. And today with Jon Guadalopes assistance my service experience was 100%. He took t vehicle was 100% satisfaction with Sumter deBrux as my salesman. And today with Jon Guadalopes assistance my service experience was 100%. He took the time to walk me through all my concerns and how they were handled. He was great ! I’ll be requesting him on my next service appt. More

Jared Young met me at the door for my first service visit for my Lexus RX350. I was prepared to have a loaner and come back to Summerville bringing it back to retrieve my car the next day. Jared got me in an for my Lexus RX350. I was prepared to have a loaner and come back to Summerville bringing it back to retrieve my car the next day. Jared got me in and out for my 30k mile check up in an hour and 25 minutes. Fantastic service! More

We purchased our second vehicle from Linda Barry. She and her team were a pleasure. I highly recommend using Linda for all your vehicles needs. her team were a pleasure. I highly recommend using Linda for all your vehicles needs. More

Andrew Jur was very professional and caring and listened to what I said, My car was serviced and While that was being done I was given a loaner. I love owing and driving a Lexus and best of all, being treat to what I said, My car was serviced and While that was being done I was given a loaner. I love owing and driving a Lexus and best of all, being treated with respect when I need service. Thank you, Andrew. More

Andrew Jur made my visit fantastic. He made me feel like family and made sure I had a loaner car big enough for my kids. This is what customer service is all about! family and made sure I had a loaner car big enough for my kids. This is what customer service is all about! More

The service was very pleasant. Parts needed to be ordered so a brand new loaner was made available with no hassle. A video of the required repairs was a nice touch. ordered so a brand new loaner was made available with no hassle. A video of the required repairs was a nice touch. More

Jared is my go to guy every time my car needs service. The customer service as a whole was excellent. I was provided a loaner vehicle while my car was being serviced but the wait wasn’t long at all. The customer service as a whole was excellent. I was provided a loaner vehicle while my car was being serviced but the wait wasn’t long at all. More