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Hendrick Lexus Charleston

Charleston, SC

4.9
1,873 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,873 reviews

August 14, 2021

Great experience, Jared Young assisted with coordinating the service work and was very communicative. I’m very happy with the end product and will certainly return for the next service milestone. More

by Ravenzozcapz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 16, 2021 -

Hendrick Lexus Charleston responded

Hi Raven, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to your next visit! Take care!

August 12, 2021

The service department, especially my guy Bill is outstanding. Bill get a 10 out of 10 in my book. Will continue to have my cars serviced as long as Bill is my rep. More

by latenitedj55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett, Zephyr Chmura, Bill Ferguson
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Thank you so much for your positive comments about Hendrick Lexus Charleston! We're happy you found our staff to be so supportive during your most recent visit. We can't wait to see you again, have a great day.

August 12, 2021

I’m big on customer Service. Linda Berry what is my sales associate she kept me up-to-date on my deal and didn’t let me down I recommend her highly because she is knowledgeable and big on her job she works e More

by jovanhyman1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Hello Jovan, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

August 12, 2021

I have used Jared Young for my routine service appointments and he is great to work with. He always explains to me the work being done & makes sure I have a loaner so I can keep working! Ask for More

by sandy.infinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Sandy, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Thank you for taking the time to tell us about your experience with our team and feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2021

Jared Young was a wonderful interface in the Hendrick Lexus service department. He explained things fully with a very friendly and concerned manner. Jared gets a five star rating from me. More

by eugenemflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Eugene, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

August 11, 2021

My wide and I worked with Tay and he was great. No pressure, informed and pleasant about the whole process, as was the finance manager. I would recommend the Hendrick team for a new Lexus in Charlesto More

by scrimmins1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tay
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Scrimmins1, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

August 10, 2021

All of the service technicians at Lexus of Charleston are always so helpful and thorough in taking care of my vehicle's maintenance needs. Greg, the shop foreman, went out of his way to make sure my vehicle More

by Laurie Herrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Laurie Herrington, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 10, 2021

Jared Young was very helpful and made my experience with the Lexus Service team a great experience. More

by Shelley Nason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Shelley Nason, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 09, 2021

I took my can in for my routine maintenance and Jared Young was my service consult. He was very informative about what service I need for my car and he kept me up to date on what my car needed. If I woul More

by atiradeau42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Atiradeau42, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2021

I thought everyone was very nice seeing this was my first time get my new car serviced at this dealership. More

by Brian Tranchida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Brian Tranchida, your satisfaction is our top priority. We hope you have a great day!

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