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Hendrick Lexus Charleston

Charleston, SC

4.9
1,873 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,873 reviews

August 08, 2021

Jon has been very helpful to me and gave me updates on the status of the repairs. The vehicle was ready on time for the pick up. More

by Rey Bongalonta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe, Linda Barry
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Rey Bongalonta, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 05, 2021

Despite heavy construction, the team is still efficiently satisfying the needs of their customers through good service. More

by wendymnevins
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe
Aug 09, 2021 -

Hendrick Lexus Charleston responded

Wendymnevins, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 05, 2021

Thanks. Good job by Jared.I just wish Lexus had less Thanks. Good job by Jared. I just wish Lexus had less surveys. Especially ones that require 25 words or more. Here's five more words to meet the min More

by Fred Herrmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 09, 2021 -

Hendrick Lexus Charleston responded

Hello Fred Herrmann, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 04, 2021

Can’t say enough about working with Jared Young.Always honest and professional. Always helpful and informative on what’s going on. More

by Nmccarty001
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Zephyr Chmura, Jared Young
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Nmccarty001, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Please don't hesitate to reach out to us if there's anything more we can do!

August 04, 2021

My experiences with the service department are always very positive. The staff is extremely courteous, professional and efficient. My vehicle is in top shape upon departure. More

by Jhw720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadelupe
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Jhw720, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Thank you again for leaving us this response!

August 03, 2021

I was impressed with the customer service. Jon Guadalupe was very helpful and explained to me what needed to be done. I appreciate that. More

by C. Graham
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe
Aug 18, 2021 -

Hendrick Lexus Charleston responded

C. Graham, we're happy to hear you had such a positive experience with our team! We do hope we can be of assistance in the future. Take care!

August 03, 2021

Wilbur Wiggins was very professional and helpful when I went to the dealership to purchase a new RX-300.. He spent a lot of time looking for the vehicle with the color and options I wanted. More

by Mt P Lexus owner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Hi Mt P Lexus Owner! We're so happy we were able to help you out! Thank you, and have a fantastic day!

August 03, 2021

The service appointment was easy to schedule and I was in and out in less than an hour. All around great experience. Jared Young was great! More

by Jay
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Jay, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Jay, thanks for taking the time to leave a review.

July 31, 2021

Always happy with a Lexus. Now #6. Sumpter DeBrauex at Hendrix motors in Charleston is extremely professional, helpful , and a real asset when buying a cat More

by papollak1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Cali Young, david wagoner
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Papollak1, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 28, 2021

Jon was absolutely wonderful to deal with, He was extremely professional and very proficient. I would highly recommend him to work with me again. He was even cordial to sweet elderly dog! Thanks J More

by terry dodds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon, Guadeloupe
Aug 13, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

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