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Hendrick Lexus Charleston

Charleston, SC

4.9
1,956 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,956 reviews

October 06, 2021

Had another very pleasant trip to our local Lexus dealer for a 40K service. Andrew Our was most informative and did an excellent job in communicating what was going on. As usual there was nothing wrong, jus More

by paulgilbert65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Linda Barry, Andrew Jur
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Paulgilbert65, thank you for the high star rating! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 06, 2021

Had another great visit to Hendrix. Efficient, as always. comfortable surroundings. My expectations of timing are always exceeded. Thank you Andrew Jur. More

by jmillar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Jmillar, we are very happy we could provide you with a positive experience! Thank you, and have a fantastic day!

October 06, 2021

Even though the dealership is undergoing a massive construction project, the service bay was unaffected. The doors opened promptly at 8am and I was out the door in a loaner car at 8:15. Jared Young g More

by Robert Newell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Robert Newell, thank you for sharing your positive experience! Thank you so much again for your feedback! We hope you have a great day!

October 06, 2021

James Le and the team were excellent. We love the car and are looking forward to future service. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Brian, James Le, David Wagoner
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Bob, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

October 05, 2021

Excellent service experience with Jared Young at Hendrick Lexus of Charleston. Jared had our loaner ready and paperwork was quickly completed. Our service was even finished earlier than expected. Shout out t More

by Amy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clark aka Superman , Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Amy, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

October 05, 2021

I recently bought a Lexus from Linda Barry and it was the best car buying experience I've ever had. She was professional, knowledgeable, kind, and patient. I highly recommend her to anyone looking for a gr More

by Janicegordon1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Hello Janicegordon1, thank you; we appreciate your feedback! Thank you again for leaving us this response!

October 05, 2021

Excellent service experience with service department and Jared Young. I didn't have an appointment but needed help and the team was kind, curteous and helpful - as always. More

by lreynolds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 10, 2021 -

Hendrick Lexus Charleston responded

Hi Lreynolds, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

October 02, 2021

Consistently Excellent Professional Service. I like working with Jared Young, his previous background as a service technician allows him to easily explain any questions I have about what is being done More

by Leader77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Leader77, thank you for the high star rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

October 01, 2021

Staff, facility and maintenance performed were all top notch as expected from Lexus. Special shout-out to Andrew Jur, my Customer Service Rep, who was professional and informative. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Jim, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2021

It was a very good 20,000 mile service visit. I met Jared Young for the first time, and he was so very helpful and pleasant and really did his best to get me in and out quickly because he knew I was g More

by jennyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Jennyt, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

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