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Hendrick Lexus Kansas City
Merriam, KS
1,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,258 reviews
October 23, 2020
I had an issue with my sun roof not operating properly. My service advisor ( the one I couldn’t do without) Becky Voyles, handled everything efficiently with great care for my car and me. Best advisor I ha My service advisor ( the one I couldn’t do without) Becky Voyles, handled everything efficiently with great care for my car and me. Best advisor I have ever worked with. Great car,Lexus RX 350, great advisor and a quality dealership.(Hendrick Lexus.) More
by Pat
Employees Worked With
Becky Voyles , Chetan “Cheeto” Sampat
October 16, 2020
My thanks to Brad Sheldon for taking care of my car during my service visit. He was very professional and courteous. My wife and I are very happy! during my service visit. He was very professional and courteous. My wife and I are very happy! More
by mrchristopher
Employees Worked With
Brad Sheldon
October 15, 2020
Very attentive, quick and did all that was asked. I am writing more here because it won't let me submit until I have typed at least twenty five words which is pretty stupid if you stop to really think abo writing more here because it won't let me submit until I have typed at least twenty five words which is pretty stupid if you stop to really think about it. More
by bnielsen
Employees Worked With
Nick Hernandez
October 01, 2020
Great customer service as always! Brian Beal does a phenomenal job every time! I appreciate the attention to detail. Thank you for another great visit! phenomenal job every time! I appreciate the attention to detail. Thank you for another great visit! More
by Stephanie
Employees Worked With
Brian Beal
September 25, 2020
Brought our 2019 RX350 in for required recall and service notices, and 10K mile routine maintenance. All done on time, as promised. Loaner car was good (new NX300). A thorough wash/interior detailing, and notices, and 10K mile routine maintenance. All done on time, as promised. Loaner car was good (new NX300). A thorough wash/interior detailing, and a fuel refill on our vehicle were a bonus. Very pleased withour experience. More
by JBCB
Employees Worked With
Justin Combs - Service Advisor
September 25, 2020
Service is exceptional buy a Lexus just to enjoy their service department on the rare occasion you need them. Exceptional service department. Rah, rah, rah! service department on the rare occasion you need them. Exceptional service department. Rah, rah, rah! More
by awheeler
Employees Worked With
Nick
September 22, 2020
I can honestly say that Asma Aljaber and Cheeto worked unconditionally to get us the deal for our Lexus that we wanted. They were excellent to work with! I would hightly rcommend them and this Dealershi unconditionally to get us the deal for our Lexus that we wanted. They were excellent to work with! I would hightly rcommend them and this Dealership to anyone who is looking for a high quality vehicle with outstanding service given to us. More
by clammers
Employees Worked With
Asma Aljaber, Chetan “Cheeto” Sampat
September 18, 2020
Cheerily arranged fixes and maintenance on short notice with a loaner car; even though I was from out of town, and made my car safe for its leg back home with a loaner car; even though I was from out of town, and made my car safe for its leg back home More
by djacobs272
Employees Worked With
Jennifer
September 14, 2020
I only get service here because of Jenny Tracey! Thanks for being Amazing Jenny! Lexus made a great choice when they hired this woman! Thanks again for being Amazing Jenny! Lexus made a great choice when they hired this woman! Thanks again More
by dr.redeemed
Employees Worked With
Jenny Tracey
