Hendrick Lexus Kansas City

Easy to schedule appointments. The service representatives are helpful and knowledgeable. The waiting area is comfortable. Loaner cars are always available if you need one. The service representatives are helpful and knowledgeable. The waiting area is comfortable. Loaner cars are always available if you need one. More

I love that every time I enter into the Hendrick Lexus KC service center, I know that I am going to get the best service ever. I also love that I have my own personal service advisor who has been the same pe service center, I know that I am going to get the best service ever. I also love that I have my own personal service advisor who has been the same person, Ramon, since I purchased my car three years ago. Ramon listens carefully, pays attention to every detail, and makes sure the service process is as seamless as can be. He’s the best and so is the overall Lexus Hendricks experience!! More

Brian Veal is an exceptional service advisor. I have high trust in Brian, which is rare in the car business. I have high trust in Brian, which is rare in the car business. More

Brian V is amazing. I have been going to him for years. He makes sure that I am taken care of and that I have a plan before coming in. If I am not able to afford somethi I have been going to him for years. He makes sure that I am taken care of and that I have a plan before coming in. If I am not able to afford something we plan it out so that I am about to do it next time. Thank you for being genuine Brian V! More

Hendrick Lexus of Merriam sets the gold standard for dealership service! I wanted to share my sincere appreciation for the entire team. From the thorough, transparent vehicle inspections to the exper dealership service! I wanted to share my sincere appreciation for the entire team. From the thorough, transparent vehicle inspections to the expert hands working behind the scenes—including Service Technician Beau Foster—the quality of care is always evident. A special shout-out as well to Jen Tracy, whose 33 years of experience truly shine through in her exceptional service, along with outstanding advisors Becky Voyles, Adam Mrowinski, and Nick Hernandez. Your team consistently offers fair pricing, realistic wait times, and great loaner options that make servicing a seamless, hassle-free process. Combined with a comfortable atmosphere and an unwavering dedication to the customer experience, your dealership truly stands above the rest. Keep up the fantastic work! - Praveen Pesaramalli More

The dealership was clean, the employees were pleasant and the work was done in a timely manner!!! and the work was done in a timely manner!!! More

Lexus South consistently provides good service to our needs all these years. Advisors are well trained and knowledgeable. Our recent advisor - Becky Voyles - is excellent. She explained everything tha needs all these years. Advisors are well trained and knowledgeable. Our recent advisor - Becky Voyles - is excellent. She explained everything that would be included in the 60K service, estimated costs and waiting time. Damian, the master Certified technician, is very responsible and careful in checking our car and provide valuable recommendations to maintain the vehicle. He promptly sent out text after checking. I would highly recommend Lexus South in KC. More