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Hendrick Lexus Kansas City
Merriam, KS
1,231 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,231 reviews
May 30, 2026
They work you in right away ,they do excellent wok ,they know what are doing,highly recommended them ,I have been their customer for 30 years,always buy Lexus,the whole family. know what are doing,highly recommended them ,I have been their customer for 30 years,always buy Lexus,the whole family. More
by mushtaq1941none
Employees Worked With
Craig Rossman, Chetan “Cheeto” Sampat
May 29, 2026
Excellent service department, professional customer relations, very convenient hours and location. Work with the same person on every maintenance visit and they are thorough and helpful each time. relations, very convenient hours and location. Work with the same person on every maintenance visit and they are thorough and helpful each time. More
by shknocke
Employees Worked With
Jen Tracy
May 29, 2026
Jen as always is very knowledgeable. Explains in detail all the things about my car that I need to do now or I can postpone for a later date and I appreciate that. Explains in detail all the things about my car that I need to do now or I can postpone for a later date and I appreciate that. More
by Dave Gundersen
Employees Worked With
Jen
May 29, 2026
Jen Tracy is an awesome service provider. She’s very trust worthy and always works with me to make sure my vehicle is well taken care of. She’s very trust worthy and always works with me to make sure my vehicle is well taken care of. More
by Lexityree11
Employees Worked With
Jen Tracy
May 28, 2026
Great service as always. Ramon Conway told me the cost upfront and advised me about the additional service that was needed on my car, and what we could hold off on. Outstan Ramon Conway told me the cost upfront and advised me about the additional service that was needed on my car, and what we could hold off on. Outstanding customer service. More
by S.Holgate
Employees Worked With
Ramon Conway
May 28, 2026
I always get exceptional service at Lexus Kansas City. Get 10 stars across the board as always thanks to Ramon Conway, he is my go to service advisor and is wonderful always giving excellent service..Gre Get 10 stars across the board as always thanks to Ramon Conway, he is my go to service advisor and is wonderful always giving excellent service..Great Job. More
by Seth D
Employees Worked With
Ramon Conway
May 25, 2026
Always receive excellent service. Timely, courteous and professional. This is my second Lexus so I’ve been coming here for awhile. Never disappointed. Timely, courteous and professional. This is my second Lexus so I’ve been coming here for awhile. Never disappointed. More
by Dhartwick01
Employees Worked With
Ramon Conway
May 22, 2026
The best dealership! They always take great care of us and our cars! Willi Steineger Is terrific. Always takes extra care of us! They always take great care of us and our cars! Willi Steineger Is terrific. Always takes extra care of us! More
by pcseward
Employees Worked With
Willie Steinegar
